Understanding the continuance intention to use chatbot services
Jeeyeon Kim, Yiling Li, Jeonghye Choi
| Year of publication: |
2023
|
|---|---|
| Authors: | Kim, Jeeyeon ; Li, Yiling ; Choi, Jeonghye |
| Published in: |
Asia marketing journal. - [Seoul] : Korean Marketing Association, ISSN 2765-6500, ZDB-ID 3119030-3. - Vol. 25.2023, 3, Art.-No. 1, p. 99-110
|
| Subject: | Chatbot services | Theory of planned behavior | Interaction quality | Information quality | Continuance intention touse | Dienstleistungsqualität | Service quality | Verbrauchereinstellung | Consumer attitudes | Konsumentenverhalten | Consumer behaviour | Qualitätsmanagement | Quality management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.53728/2765-6500.1613 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015398422