Unearthing the determinants of commuters' satisfaction in Delhi Metro Rail Corporation
Yogendra Pal Bharadwaj
Year of publication: |
2023
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Authors: | Bharadwaj, Yogendra Pal |
Published in: |
International journal of business excellence : IJBEX. - Genève [u.a.] : Inderscience Enterprises, ISSN 1756-0055, ZDB-ID 2471986-9. - Vol. 30.2023, 2, p. 183-202
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Subject: | service quality | Delhi Metro Rail Corporation | organisational image | commuter satisfaction | Indien | India | Schienenpersonennahverkehr | Urban rail transit | Dienstleistungsqualität | Service quality | Pendelverkehr | Commuting | Kundenzufriedenheit | Customer satisfaction |
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