Unraveling customer repurchase intention in OFDL context : an investigation using a hybrid technique of SEM and fsQCA
Nikhil Dogra, Mohd Adil, Mohd Sadiq, Ganesh Dash, Justin Paul
| Year of publication: |
2023
|
|---|---|
| Authors: | Dogra, Nikhil ; Adil, Mohd ; Sadiq, Mohd ; Dash, Ganesh ; Paul, Justin |
| Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 72.2023, p. 1-11
|
| Subject: | Website quality | Trust | Repurchase intention | Online food delivery | Customer review | Customer familiarity | FsQCA | CB-SEM | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Website | Online-Handel | Online retailing | Vertrauen | Confidence | Dienstleistungsqualität | Service quality | Virales Marketing | Viral marketing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jretconser.2023.103281 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10014253481