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The innovation supply chain
Desbarats, Gus, (1999)
Usability: form that says function
Desbarats, Gus, (1995)
STRATEGY - Profiting by Design - We asked a panel of design experts for their thoughts about measuring and validating the value of design, and they came up with a range of opinions -- Ending with a heartfelt call to action.
Bedford, Chris, (2006)