Using operational excellence as a competitive advantage: Tesco
Year of publication: |
2004
|
---|---|
Authors: | Seybold, Patricia B. ; Marshak, Ronni T. |
Published in: |
Managing customer relationships : a strategic framework. - Hoboken, New Jersey : John Wiley & Sons, ISBN 0-471-48590-X. - 2004, p. 464-472
|
Subject: | Wettbewerbsvorteil | Competitive advantage |
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