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Service quality and its impact on customers' behavioural intentions and satisfaction : an empirical study of the Indian life insurance sector
Ramamoorthy, R., (2018)
Service quality development for medium-sized life insurance companies
Somkiat Eiamkanchanalai, (2010)
Factors influencing service quality perception in Indian life insurance sector
Saha, Shyamasree, (2019)
Profitability analysis of the Indian general insurance industry
Singh, Manjit, (2009)
Efficiency analysis of the public sector general insurance companies : a comparative study of pre- and post-reform period
Singh, Manjit, (2011)
Using servqual model for comparative service quality analysis of the Indian non-life insurance sector
Kumar, Rohit, (2010)