Validating the sequential logic of quality constructs in seller-customer business relationships : antecedents, mediator and outcomes
Year of publication: |
2022
|
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Authors: | Høgevold, Nils M. ; Rodríguez, Rocío ; Svensson, Göran ; Roberts-Lombard, Mornay |
Subject: | Seller | customer | satisfaction | trust | commitment | coordination | continuity | Vertrauen | Confidence | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Lieferantenmanagement | Supplier relationship management | B-to-B-Marketing | Business-to-business marketing |
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