Validity and reliability of satisfaction as a mediator between quality constructs in manufacturer-supplier relationships through time and across contexts
Carmen Padin, Carlos Ferro, and Göran Svensson
| Year of publication: |
January-March 2017
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| Authors: | Padin, Carmen ; Ferro, Carlos ; Svensson, Göran |
| Published in: |
Journal of business-to-business marketing. - London [u.a.] : Routledge, Taylor and Francis Group, ISSN 1051-712X, ZDB-ID 1121779-0. - Vol. 24.2017, 1, p. 1-17
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| Subject: | commitment | continuity | cooperation | coordination | international | relationship | quality | satisfaction | trust | industrial marketing | business marketing | Lieferantenmanagement | Supplier relationship management | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Vertrauen | Confidence | B-to-B-Marketing | Business-to-business marketing | Qualitätsmanagement | Quality management | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/1051712X.2016.1275799 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011674235