Value co-creation on a shared healthcare platform : impact on service innovation, perceived value and patient welfare
Year of publication: |
2022
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Authors: | Akter, Shahriar ; Babu, Mujahid Mohiuddin ; Hossain, Md Afnan ; Hani, Umme |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 140.2022, p. 95-106
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Subject: | Service innovation | Sharing economy | Value | Value co-creation | Welfare | Kundenintegration | Customer integration | Betriebliche Wertschöpfung | Value creation | Gesundheitsversorgung | Health care | Service-Dominant Logic | Service-dominant logic | Kundenwert | Customer value | Dienstleistung | Services | Dienstleistungsinnovation | Gesundheitswesen | Health care system | Innovation | Innovationsmanagement | Innovation management | Dienstleistungsqualität | Service quality |
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