Value proposition as a catalyst for innovative service experience : the case of smart-tourism destinations
Chia-Ying Li, Yu-Hui Fang, Badri Munir Sukoco
| Year of publication: |
2021
|
|---|---|
| Authors: | Li, Chia-Ying ; Fang, Yu-Hui ; Sukoco, Badri Munir |
| Published in: |
Service business. - Berlin : Springer, ISSN 1862-8508, ZDB-ID 2279938-2. - Vol. 15.2021, 2, p. 281-308
|
| Subject: | Service experience evaluation | Value proposition | Smart-tourism destinations | Tourismusregion | Tourism destination | Kundenwert | Customer value | Kundenzufriedenheit | Customer satisfaction | Destinationsmanagement | Destination management | Dienstleistungsqualität | Service quality | Beziehungsmarketing | Relationship marketing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s11628-021-00443-y [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012582260