Web aesthetics effects on perceived online service quality and satisfaction in an e-tail environment: The moderating role of purchase task
| Year of publication: |
2010
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|---|---|
| Authors: | Wang, Yong Jian ; Hernandez, Monica D. ; Minor, Michael S. |
| Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 1897731. - Vol. 63.2010, 9, p. 935-943
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