Website performance and behavioral consequences : a formative measurement approach

Astrid Dickinger; Brigitte Stangl

Year of publication:	2013
Authors:	Dickinger, Astrid ; Stangl, Brigitte
Published in:	Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 66.2013, 6, p. 771-777
Subject:	Website \| Performance-Messung \| Performance measurement \| Tourismusmarketing \| Tourism marketing \| Kundenzufriedenheit \| Customer satisfaction

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