What fuzzy requests bring to frontline employees : an absorptive capacity theory perspective
Xiaodong Li, Zibing Liu, Ai Ren, Bengang Gong
| Year of publication: |
2022
|
|---|---|
| Authors: | Li, Xiaodong ; Liu, Zibing ; Ren, Ai ; Gong, Bengang |
| Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 67.2022, p. 1-11
|
| Subject: | Absorptive capacity theory | Fuzzy requests | Performance | Service innovation | Absorption | Fuzzy-Set-Theorie | Fuzzy sets | Dienstleistungssektor | Service industry | Innovation |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jretconser.2022.102986 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013364458