What is a virtual service? : Broadening the perspective on technology-based services

Kristina Isoniemi & Kaisa Snellman

Year of publication:	Sep. 2000 ; [Elektronische Ressource]
Other Persons:	Isoniemi, Kristina (contributor) ; Snellman, Kaisa (contributor)
Institutions:	Svenska Handelshögskolan <Helsinki> (contributor)
Publisher:	Helsingfors : Svenska Handelshögskolan
Subject:	Dienstleistung \| Services \| Technischer Fortschritt \| Technological change \| Electronic Commerce \| E-commerce

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