When robot appearance and service style interact to influence customers' willingness to pay : the mediating role of perceived restaurant quality
Stephanie Hui-Wen Chuah, Joaquim Dias Soeiro
| Year of publication: |
2025
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|---|---|
| Authors: | Chuah, Stephanie Hui-wen ; Soeiro, Joaquim Dias |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier Science, ISSN 0278-4319, ZDB-ID 2027743-X. - Vol. 127.2025, Art.-No. 104117, p. 1-12
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| Subject: | Food quality | Restaurants | Robot appearance | Service quality | Service robots | Willingness to pay | Dienstleistungsqualität | Zahlungsbereitschaftsanalyse | Gastronomie | Restaurant industry | Roboter | Robot | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Produktqualität | Product quality | Taiwan |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2025.104117 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015375373