When satisfied consumers do not return : variety seeking's effect on short- and long-term intentions
Year of publication: |
2012
|
---|---|
Authors: | Sánchez, Isabel ; Pieters, Rik ; Zeelenberg, Marcel ; Bigné Alcañiz, J. Enrique |
Published in: |
Psychology & marketing. - Hoboken, NJ : Wiley Blackwell, ISSN 0742-6046, ZDB-ID 226933-8. - Vol. 29.2012, 1, p. 15-24
|
Subject: | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Spanien | Spain |
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