When tourists are angry or fearful : (in)effectiveness of emotion regulation in changing behavioral intention
Karen Pei-Sze Tan, and Xiang (Robert) Li
| Year of publication: |
2024
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| Authors: | Tan, Karen Pei-Sze ; Li, Xiang |
| Published in: |
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association. - Thousand Oaks, Calif. [u.a.] : Sage, ISSN 1552-6763, ZDB-ID 2036634-6. - Vol. 63.2024, 4, p. 796-817
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| Subject: | emotion regulation | negative word-of-mouth | revisit intention | destination crowding | tourist harassment | Emotion | Urlaubsverhalten | Holiday behaviour | Virales Marketing | Viral marketing | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Verbrauchereinstellung | Consumer attitudes | Verhalten in Organisationen | Organizational behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/00472875231173126 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014582400