Who uses tips as a reward for service and when? : an examination of potential moderators of the service-tipping relationship
Michael Lynn; Patrick Jabbour; Woo Gon Kim
| Year of publication: |
2012
|
|---|---|
| Authors: | Lynn, Michael ; Jabbour, Patrick ; Kim, Woo Gon |
| Published in: |
Journal of economic psychology : research in economic psychology and behavioral economics. - Amsterdam [u.a.] : Elsevier, ISSN 0167-4870, ZDB-ID 865181-4. - Vol. 33.2012, 1, p. 90-103
|
| Subject: | Tipping | Service | Relative thinking | Social norms | Service industry | Dienstleistungssektor | Soziale Norm | Social norm | Dienstleistung | Services | Trinkgeld | Tipping behaviour | Dienstleistungsqualität | Service quality |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009488965