Why and when firms respond accommodatively to the product-harm crisis : an institutional perspective
Year of publication: |
2022
|
---|---|
Authors: | Liu, Yang ; Ouyang, Zhe ; He, Mujia |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 68.2022, p. 1-12
|
Subject: | Institutional pressure | Product recall | Product-harm crises | Top management | Produkthaftung | Product liability | Institutionenökonomik | Institutional economics | Krisenmanagement | Crisis management | Produktsicherheit | Product safety | Produktqualität | Product quality |
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