Work processes and emerging problems in Indian call centres
Pawan Budhwar, Neeru Malhotra and Virender Singh
| Year of publication: |
2009
|
|---|---|
| Authors: | Budhwar, Pawan ; Malhotra, Neeru ; Virender Singh |
| Published in: |
The next available operator : managing human resources in Indian business process outsourcing industry. - Los Angeles, Calif. [u.a.] : Response Books, ISBN 978-81-7829-932-7. - 2009, p. 59-82
|
| Subject: | Callcenter | Call centre | Arbeitsorganisation | Work organization | Arbeitsmobilität | Labour mobility | Personalmanagement | Human Resource Management | Indien | India |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10003923605