You don't have to tip the human waiters anymore, but ... : unveiling factors that influence consumers' willingness to pay a price premium for robotic restaurants
Year of publication: |
2022
|
---|---|
Authors: | Chuah, Stephanie Hui-Wen ; Jitanugoon, Siriprapha ; Puntha, Pittinun ; Aw, Eugene Cheng-Xi |
Subject: | COVID-19 | Demographic | Personal characteristics | Robotic restaurant | Service robot | Willingness to pay | Zahlungsbereitschaftsanalyse | Gastronomie | Restaurant industry | Roboter | Robot | Konsumentenverhalten | Consumer behaviour | Coronavirus | Dienstleistungsqualität | Service quality |
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