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accessRights:"restricted"
~subject:"Beziehungsmarketing"
~subject:"Customer satisfaction"
~subject:"Kundenzufriedenheit"
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Search: subject_exact:"Travel agency"
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Beziehungsmarketing
Customer satisfaction
Kundenzufriedenheit
Travel agency
189
Reisevermittler
187
Tourism
76
Tourismus
76
E-commerce
58
Electronic Commerce
58
Online retailing
54
Online-Handel
54
Tourism industry
52
Tourismuswirtschaft
52
Consumer behaviour
48
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42
Urlaubsverhalten
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Hotellerie
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Social Web
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Social web
27
Dienstleistungsqualität
21
Service quality
21
Internet marketing
20
Online-Marketing
20
Relationship marketing
18
Tourism marketing
17
Tourismusmarketing
17
Website
17
Preismanagement
16
Pricing strategy
16
Confidence
13
Online travel agency
13
Vertrauen
13
Viral marketing
13
Virales Marketing
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12
Vertriebsweg
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China
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11
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Law, Chun Hung Roberts
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2
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2
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2
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1
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1
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1
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1
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1
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1
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1
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1
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Journal of travel and tourism marketing
5
Journal of business research : JBR
3
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
3
Service business
3
International journal of hospitality management
2
Journal of vacation marketing
2
Tourism management perspectives : TMP
2
Asia Pacific business review
1
Electronic markets : EM ; the international journal of electronic commerce and business media
1
EuroMed journal of management : EMJM
1
International journal of electronic business : IJEB
1
Inventi impact: retailing & consumer services
1
Inventi impact: supply chain & logistics
1
Journal of Islamic marketing
1
Journal of business economics and management
1
Journal of destination marketing & management
1
Journal of hospitality and tourism insights
1
Journal of hospitality marketing & management
1
Journal of promotion management : JPM
1
Journal of retailing and consumer services
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Journal of revenue and pricing management
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Manthan : journal of commerce and management
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SpringerLink / Bücher
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Tourism economics : the business and finance of tourism and recreation
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ECONIS (ZBW)
37
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1
Factors influencing recommendation of sub-Saharan Africa travel products : a Hong Kong-Kenya importance-performance analysis
Choy, Monica W. C.
;
Kamoche, Ken
- In:
Tourism economics : the business and finance of tourism …
28
(
2022
)
4
,
pp. 1101-1128
Persistent link: https://www.econbiz.de/10013267992
Saved in:
2
Factors affecting consumers' behavioural intention to book travel products online using e-commerce : a case of online travel agencies
Sujood
;
Hamid, Sheeba
;
Bano, Naseem
;
Jameel, Syed Talha
; …
- In:
International journal of electronic business : IJEB
18
(
2023
)
3
,
pp. 269-298
Persistent link: https://www.econbiz.de/10014309281
Saved in:
3
Customer participation, value co-creation and customer loyalty : evidence from Umrah travel agencies in Indonesia
Mursid, Ali
;
Wu, Cedric Hsi-Jui
- In:
Journal of Islamic marketing
13
(
2022
)
3
,
pp. 628-648
Persistent link: https://www.econbiz.de/10012880208
Saved in:
4
Examining the influential components of tourists' intention to use travel apps : the importance-performance map analysis
Pipatpong Fakfare
;
Noppadol Manosuthi
- In:
Journal of hospitality and tourism insights
6
(
2023
)
3
,
pp. 1144-1168
Persistent link: https://www.econbiz.de/10014364002
Saved in:
5
Does it pay to book direct? : customers’ perceptions of online channel distributors, price, and loyalty membership on brand dimensions
Lee, Seung Hyun
;
Deale, Cynthia S.
;
Lee, Jaeyong
- In:
Journal of revenue and pricing management
21
(
2022
)
6
,
pp. 657-667
Persistent link: https://www.econbiz.de/10013463859
Saved in:
6
Company websites and mobile apps versus social media : which service experience creates more customer value for online travel agencies?
Chen, Ja-Shen
;
Kamalanon, Piyanoot
;
Janupiboon, Thanyamai P.
- In:
Service business
16
(
2022
)
4
,
pp. 1081-1110
Persistent link: https://www.econbiz.de/10013459534
Saved in:
7
Power of apologetic responses in online travel community
Guo, Xiaoshu
;
Ye, Qiang
;
Law, Chun Hung Roberts
;
Liang, Sai
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013209274
Saved in:
8
How does customer psychological empowerment affect value co-creation? : an empirical study of travel agencies in Mainland China
Hu, Xiaoping
;
Li, Xi
- In:
Asia Pacific business review
28
(
2022
)
3
,
pp. 431-459
Persistent link: https://www.econbiz.de/10013358750
Saved in:
9
The impact of customer experience on relationship quality with travel agencies in a multichannel environment
Rajaobelina, Lova
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
2
,
pp. 206-217
Persistent link: https://www.econbiz.de/10011915362
Saved in:
10
What makes you continuously use chatbot services? : evidence from Chinese online travel agencies
Li, Lin
;
Lee, Kyung Young
;
Emokpae, Emmanuel
;
Yang, …
- In:
Electronic markets : EM ; the international journal of …
31
(
2021
)
3
,
pp. 575-599
Persistent link: https://www.econbiz.de/10012666414
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