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Gesundheitsversorgung
Quality management
3,767
Qualitätsmanagement
3,767
Dienstleistungsqualität
976
Service quality
976
Product quality
575
Produktqualität
574
Lieferkette
353
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353
Customer satisfaction
348
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348
Lean Management
344
Lean management
341
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318
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Lean production
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286
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251
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230
Gesundheitswesen
215
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205
Innovation
202
Beziehungsmarketing
176
Relationship marketing
176
quality management
166
Six Sigma
155
Lieferantenmanagement
152
Supplier relationship management
152
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English
222
German
8
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Antony, Jiju
10
Cudney, Elizabeth A.
6
Bhat, Shreeranga
5
Gijo, E. V.
4
Chakraborty, Subhajit
3
Fitzgerald, Gerard
3
Gardner, John W.
3
Johnson, Dana M.
3
Kaynak, Hale
3
McAlearney, Ann Scheck
3
McFadden, Kathleen L.
3
Russell, Roberta S.
3
Swarnakar, Vikas
3
Ahaus, Kees
2
Ahmad Jusoh
2
Albsoul, Rania
2
Alshyyab, Muhammad Ahmed
2
Bernardo, Vitor Zanetti
2
Carvalho, Raíssa Souto Maior Corrêa de
2
Davis, Mark
2
Fredendall, Lawrence D.
2
Gauld, Robin
2
Gerolamo, Mateus Cecílio
2
Godinho Filho, Moacir
2
Gopi, D.
2
Henrique, Daniel Barberato
2
Honda, Ana Carolina
2
Hosseini, Seyed Mohammad Hassan
2
Huang, Chih-Hsuan
2
Javed Ali
2
Khalil Md Nor
2
Land, Martin J.
2
Lee, Donhee
2
Li, Li
2
Linderman, Kevin W.
2
Materla, Tejaswi
2
McDermott, Olivia
2
Medeiros, Denise Dumke de
2
Melo, Fagner José Coutinho de melo
2
Noor Hazilah Abd Manaf
2
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IGI Global
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OECD
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Edward Elgar Publishing
1
Organisation for Economic Co-operation and Development
1
Springer-Verlag GmbH
1
Verlag Hans Huber
1
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Health care management review : HCM review
18
The TQM journal : the international review of organizational improvement
18
Journal of health organization and management
14
Total quality management & business excellence
12
Quality management journal : QMJ
11
International journal of productivity and quality management : IJPQM
8
International journal of quality & reliability management
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Benchmarking : an international journal
5
Business process management journal
4
Socio-economic planning sciences : the international journal of public sector decision-making
4
IEEE transactions on engineering management : EM
3
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
3
International journal of production economics
3
International journal of production research
3
International journal of quality and service sciences
3
International journal of six sigma and competitive advantage : IJSSCA
3
Technological forecasting & social change : an international journal
3
Vision : the journal of business perspective
3
Decision sciences
2
Health care management science : a new journal serving the international health care management community
2
Health marketing quarterly
2
Human systems management : HSM
2
International journal of process management and benchmarking : IJPMB
2
Journal of the Operational Research Society
2
Management science : journal of the Institute for Operations Research and the Management Sciences
2
Service business
2
SpringerLink / Bücher
2
AMS review : official publication of the Academy of Marketing Science
1
Advances in health care management
1
Beiträge zum Gesundheitsmanagement
1
Business horizons
1
Decision
1
Elgar encyclopedias in business and management series
1
Erfolgskonzepte Praxis- & Krankenhaus-Management
1
European journal of operational research : EJOR
1
Gesundheitsökonomische Beiträge
1
Global business & economics review
1
Health care management science
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ECONIS (ZBW)
230
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41
An application of quality function deployment and SERVQUAL approaches to enhance the service quality in radiology centres
Gavahi, Shakiba Sadat
;
Hosseini, Seyed Mohammad Hassan
; …
- In:
Benchmarking : an international journal
30
(
2023
)
5
,
pp. 1649-1671
Persistent link: https://www.econbiz.de/10014293156
Saved in:
42
The mortality of family business leaders : using a palliative care model to re-imagine letting go
Forster-Holt, Nancy
;
DeSanto-Madeya, Susan
;
Davis, James H.
- In:
Journal of management inquiry
32
(
2023
)
3
,
pp. 186-199
Persistent link: https://www.econbiz.de/10014295459
Saved in:
43
An evaluation of Lean and Six Sigma methodologies in the national health service
Antony, Jiju
;
Lancastle, James
;
McDermott, Olivia
; …
- In:
International journal of quality & reliability management
40
(
2023
)
1
,
pp. 25-52
Persistent link: https://www.econbiz.de/10013535621
Saved in:
44
Performance and service quality enhancement in a healthcare setting through lean six sigma strategy
Noronha, Ajay
;
Bhat, Shreeranga
;
Gijo, E. V.
;
Antony, Jiju
- In:
International journal of quality & reliability management
40
(
2023
)
2
,
pp. 365-390
Persistent link: https://www.econbiz.de/10013535686
Saved in:
45
Healthcare quality for Muslims : TCCM and TSR frameworks analyses
Islam, Shahidul
;
Nazlida Muhamad
;
Leong, Vai Shiem
- In:
Journal of Islamic marketing
14
(
2023
)
3
,
pp. 775-798
Persistent link: https://www.econbiz.de/10013536426
Saved in:
46
A study on Ishikawa's original basic tools of quality control in healthcare
McDermott, Olivia
;
Antony, Jiju
;
Sony, Michael
;
Rosa, Angelo
- In:
The TQM journal : the international review of …
35
(
2023
)
7
,
pp. 1686-1705
Persistent link: https://www.econbiz.de/10014380872
Saved in:
47
Factors influencing patient safety culture in operating room in a teaching hospital in Jordan : a qualitative descriptive study
Alshyyab, Muhammad Ahmed
;
Albsoul, Rania
;
Fitzgerald, Gerard
- In:
The TQM journal : the international review of …
35
(
2023
)
7
,
pp. 1722-1742
Persistent link: https://www.econbiz.de/10014380875
Saved in:
48
Characterization of Lean Six Sigma projects in healthcare settings : empirical research
Sordan, Juliano Endrigo
;
Marinho, Clésio Aparecido
; …
- In:
Benchmarking : an international journal
30
(
2023
)
10
,
pp. 4058-4075
Persistent link: https://www.econbiz.de/10014502522
Saved in:
49
Hospital Quality : Implementing, Managing, and Sustaining an Effective Quality Management System
Johnson, Doug
-
2023
Persistent link: https://www.econbiz.de/10014515348
Saved in:
50
Modelling enablers of efficiency and sustainability of healthcare : a m-TISM approach
Sindhwani, Rahul
;
Kumar, Rajender
;
Behl, Abhishek
;
Punj …
- In:
Benchmarking : an international journal
29
(
2022
)
3
,
pp. 767-792
Persistent link: https://www.econbiz.de/10013040950
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