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accessRights:"restricted"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Online retailing
4,346
Online-Handel
4,346
Consumer behaviour
2,513
Konsumentenverhalten
2,513
Electronic Commerce
2,337
E-commerce
2,262
Online-Marketing
1,061
Internet marketing
1,057
Einzelhandel
754
Retail trade
751
Social Web
730
Social web
730
Beziehungsmarketing
615
Relationship marketing
615
Viral marketing
530
Virales Marketing
530
Customer satisfaction
512
Internet
416
Dienstleistungsqualität
342
Service quality
342
Digital platform
326
Digitale Plattform
326
Confidence
307
Vertrauen
307
e-commerce
305
Distribution channel
299
Vertriebsweg
299
Website
276
Preismanagement
233
Pricing strategy
233
Personalization
228
Personalisierung
224
Lieferkette
206
Supply chain
206
Innovation adoption
191
Innovationsakzeptanz
191
China
177
Digitalisierung
165
India
158
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Xu, Xun
6
Parayitam, Satyanarayana
4
Rana, Nripendra P.
4
Tandon, Urvashi
4
Verma, Pranay
4
Adil, Mohd
3
Bradley, Graham L.
3
Gajjar, Hasmukh
3
Jain, Nikunj Kumar
3
Li, Hengyun
3
Moriuchi, Emi
3
Paul, Justin
3
Prashar, Sanjeev
3
Rita, Paulo
3
Sachan, Amit
3
Sajad Rezaei
3
Shah, Bhavin J.
3
Shankar, Amit
3
Silva, Susana C.
3
Sreejesh, S.
3
Takahashi, Ikuo
3
Adhikari, Arnab
2
Albayrak, Tahir
2
Anderson, Rolph E.
2
Baier, Daniel
2
Bala, Pradip Kumar
2
Bang, Nguyen
2
Barari, Mojtaba
2
Barrio-García, Salvador del
2
Bhatt, Ruchi
2
Bhattacharya, Arijit
2
Bilgihan, Anil
2
Camilleri, Mark Anthony
2
Capatina, Alexandru
2
Che, Tong
2
Chen, Ja-Shen
2
Datta, Biplab
2
Deges, Frank
2
Dhingra, Sanjay
2
Dogra, Nikhil
2
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Springer Fachmedien Wiesbaden
1
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Journal of retailing and consumer services
61
Journal of business research : JBR
17
Journal of internet commerce
17
International journal of electronic marketing and retailing : IJEMR
13
International journal of hospitality management
11
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
11
Asia Pacific journal of marketing and logistics
9
International journal of retail and distribution management
9
Journal of strategic marketing
8
Tourism management : research, policies, practice
8
International journal of e-business research : an official publication of the Information Resources Management Association
7
Journal of hospitality marketing & management
7
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
7
Journal of retailing
7
Service business
6
The international review of retail, distribution and consumer research
6
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
5
International journal of business information systems : IJBIS
5
International journal of contemporary hospitality management
5
International journal of electronic business : IJEB
5
International journal of internet marketing and advertising : IJIMA
5
International journal of production economics
5
International journal of quality & reliability management
5
Journal of global marketing
5
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
5
Information systems and e-business management : ISeB
4
International journal of business excellence : IJBEX
4
International journal of logistics : research and applications
4
International journal of retail & distribution management
4
Journal of customer behaviour
4
Journal of travel and tourism marketing
4
African journal of science, technology, innovation and development : AJSTID
3
Electronic commerce research
3
Electronic markets : the international journal on networked business
3
Gadjah Mada international journal of business
3
International journal of Indian culture and business management : IJICBM
3
International journal of business and globalisation : IJBG
3
International journal of business innovation and research : IJBIR
3
International journal of electronic commerce : IJEC
3
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
3
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ECONIS (ZBW)
512
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1
Ramadhan street food bazaar shopping : investigating the effect of Malaysian Muslim consumer's visual sensory cues on purchase behaviour and satisfaction
Nur Ilya Diana Bahrol Azman
;
Zahari, Mohd Salehuddin Mohd
; …
- In:
Journal of Islamic marketing
15
(
2024
)
1
,
pp. 260-278
Persistent link: https://www.econbiz.de/10014451929
Saved in:
2
Impact of delightful somatosensory augmented reality experience on online consumer stickiness intention
Huang, Tseng-Lung
;
Chung, Henry F. L.
- In:
Journal of research in interactive marketing : …
18
(
2024
)
1
,
pp. 6-30
Persistent link: https://www.econbiz.de/10014475046
Saved in:
3
Enhance understandings of Online Food Delivery's service quality with online reviews
Ma, Bohao
;
Wong, Yiik Diew
;
Teo, Chee Chong
;
Wang, Ziyang
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014460837
Saved in:
4
Customization at a glance : investigating consumer experiences in mobile commerce applications
Siyal, Abdul Waheed
;
Chen, Hongzhuan
;
Shah, Syed Jamal
; …
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014460860
Saved in:
5
A comparative analysis of contactless e-service encounters in online platforms
Lee, Sang M.
;
Hong, Soon Goo
;
Lee, Donhee
- In:
Service business
18
(
2024
)
1
,
pp. 1-26
Persistent link: https://www.econbiz.de/10014504707
Saved in:
6
Impact of socioeconomic status on customer e-loyalty under the moderating role of perceived self-efficacy
Ghali, Zohra
- In:
Journal of decision systems
33
(
2024
)
1
,
pp. 53-78
Persistent link: https://www.econbiz.de/10014511928
Saved in:
7
Offline-to-online and online-to-offline (a reciprocal O2O model) : re-patronage in an omni-channel
Liao, Shu-Hsien
;
Hu, Da-Chian
;
Liu, Hui-Ling
- In:
International journal of retail and distribution management
52
(
2024
)
3
,
pp. 341-354
Persistent link: https://www.econbiz.de/10014513281
Saved in:
8
Systematic investigation of the logistics service quality of cross-border e-commerce : a mixed-methods perspective
Zhang, Yu
;
Yuan, Yafen
;
Su, Jiafu
- In:
Asia Pacific journal of marketing and logistics
36
(
2024
)
3
,
pp. 549-564
Persistent link: https://www.econbiz.de/10014486759
Saved in:
9
The influence of social presence on customer loyalty in emerging market retail industry : the mediating role of trust
Yeboah, Asiamah
;
Afrifa-Yamoah, Ebenezer
- In:
Journal of African business
25
(
2024
)
2
,
pp. 287-308
Persistent link: https://www.econbiz.de/10014513768
Saved in:
10
Modelling services continuance intention : evidence from apps stores
Sze Ling Ng
;
Sajad Rezaei
;
Naser Valaei
;
Iranmanesh, …
- In:
Asia-Pacific journal of business administration
16
(
2024
)
2
,
pp. 256-281
Persistent link: https://www.econbiz.de/10014514411
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