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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Telecommunications industry
351
Telekommunikationssektor
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Telecommunications
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1
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1
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1
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3
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Corporate reputation review : an international journal
1
Electronic commerce research
1
Global business review
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International business review : the official journal of the European International Business Academy
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International journal of learning and change : IJLC
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1
International journal of managerial and financial accounting : IJMFA
1
International journal of product development : IJPD
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International journal of quality & reliability management
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International journal of quality and service sciences
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International journal of services and operations management : IJSOM
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International journal of work innovation : IJWI
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Inventi impact: retailing & consumer services
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Journal of African business
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Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
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Journal of international consumer marketing
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Journal of marketing communications
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Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
1
Management research review
1
Middle East journal of management : MEJM
1
Quality management journal : QMJ
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Supply chain management in manufacturing and service systems : advanced analytics for smarter decisions
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Telecommunications policy : the international journal of digital economy, data sciences and new media
1
The TQM journal : the international review of organizational improvement
1
Total quality management & business excellence
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Telecommunications service quality, customer satisfaction and customer loyalty in pandemic times
Abd-Elrahman, Abd-Elrahman Hassanein
- In:
Management research review
46
(
2023
)
8
,
pp. 1112-1131
Persistent link: https://www.econbiz.de/10014315713
Saved in:
2
The learning organisation, service delivery quality and internal customer satisfaction in the mobile telecommunication industry
Opoku, Felix Kwame
;
Nyarku, Kwamena Minta
- In:
International journal of work innovation : IJWI
3
(
2022
)
2
,
pp. 130-150
Persistent link: https://www.econbiz.de/10014478561
Saved in:
3
What determines satisfaction with call centers? : the case of UK Telecom
Ribeiro, Hugo
;
Rodrigues, Ricardo Gouveia
- In:
Services marketing quarterly
43
(
2022
)
4
,
pp. 404-424
Persistent link: https://www.econbiz.de/10013416988
Saved in:
4
Managing telecommunication customer satisfaction versus perception of service quality
Rahmoune, Mbarek
;
Ben Salem, Anis
;
Zainine, Mohamed Amine
- In:
International journal of entrepreneurship and small …
47
(
2022
)
2/3
,
pp. 239-253
Persistent link: https://www.econbiz.de/10013455514
Saved in:
5
Determinants of customer satisfaction in the Indian telecommunication industry : study in West Bengal and Assam Region in India
Roy, Nirmal Chandra
- In:
International journal of Indian culture and business …
27
(
2022
)
4
,
pp. 534-548
Persistent link: https://www.econbiz.de/10014316401
Saved in:
6
Understanding antecedents of consumer loyalty toward an emerging country's telecommunications companies
Henao Colorado, Laura Cristina
;
Tavera Mesías, Juan …
- In:
Journal of international consumer marketing
34
(
2022
)
3
,
pp. 270-297
Persistent link: https://www.econbiz.de/10013361416
Saved in:
7
The impact of digital transformation strategy on customer satisfaction in the Palestinian telecom industry
Iriqat, Raed A. M.
;
Jaradat, Ahmad A. R.
- In:
International journal of business excellence : IJBEX
24
(
2021
)
2
,
pp. 169-186
Persistent link: https://www.econbiz.de/10012596323
Saved in:
8
Improving service supply chain of internet services by analyzing online customer reviews
Rajendran, Suchithra
;
Fennewald, John
- In:
Supply chain management in manufacturing and service …
,
(pp. 147-163)
.
2021
Persistent link: https://www.econbiz.de/10012596434
Saved in:
9
Paradoxes of customer satisfaction in telecommunication industry in Goa, India
Gaonkar, Diksha Naik
;
Pillai, Subhash Kizhakanveatil …
- In:
International journal of learning and change : IJLC
13
(
2021
)
3
,
pp. 264-288
Persistent link: https://www.econbiz.de/10012599021
Saved in:
10
Improving internet service providers competitiveness : ISP's perception regarding customer satisfaction
Shokoohyar, Sina
;
Shokouhyar, Sajjad
;
Sobhani, Anae
; …
- In:
International journal of business and systems research …
15
(
2021
)
3
,
pp. 292-316
Persistent link: https://www.econbiz.de/10012513963
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