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isPartOf:"Electronic retailing"
~accessRights:"restricted"
~isPartOf:"Journal of business research : JBR"
~subject:"Customer satisfaction"
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Search: subject_exact:"Elektronischer Marktplatz"
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Customer satisfaction
Online retailing
153
Online-Handel
153
Consumer behaviour
131
Konsumentenverhalten
131
E-commerce
60
Electronic Commerce
60
Internet marketing
59
Online-Marketing
59
Social Web
38
Social web
38
Viral marketing
37
Virales Marketing
37
Einzelhandel
34
Retail trade
34
Beziehungsmarketing
31
Relationship marketing
31
Kundenzufriedenheit
17
Distribution channel
14
Vertriebsweg
14
Online reviews
13
Personalization
12
Brand management
11
Markenführung
11
Virtual reality
11
Virtuelle Realität
11
Brand image
10
Confidence
10
Internet
10
Markenimage
10
Vertrauen
10
Bibliometrics
9
Bibliometrie
9
Personalisierung
9
Online shopping
8
Data Mining
7
Data mining
7
Dienstleistungsqualität
7
Emotion
7
Experiment
7
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17
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17
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English
17
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Rana, Nripendra P.
2
Alcántara-Pila, Juan Miguel
1
Bala, Pradip Kumar
1
Barnes, Donald C.
1
Barrio-García, Salvador del
1
Butori, Raphaëlle
1
Collier, Joel E.
1
Cuesta-Valiño, Pedro
1
Dwivedi, Yogesh Kumar
1
Fu, Xiaorong
1
García-Henche, Blanca
1
Goel, Pooja
1
Gonc̦alves, Helena Martins
1
Gursoy, Dogan
1
Gutiérrez-Rodríguez, Pablo
1
Ha, Sejin
1
Holland, Christopher P.
1
Huang, Ran
1
Hutzinger, Clemens
1
Karimi, Sahar
1
Krallman, Alexandra
1
Lastner, Matthew M.
1
Le Nagard, Emmanuelle
1
Malhotra, Neeru
1
Moriuchi, Emi
1
Núnez-Barriopedro, Estela
1
Pang, Jing
1
Papamichail, Nadia
1
Parayitam, Satyanarayana
1
Park, Minjung
1
Purani, Keyoor
1
Ray, Arghya
1
Ribeiro, Gisele de Campos
1
Rodríguez-López, Mª Eugenia
1
Safi, Roozmehr
1
Sahadev, Sunil
1
Sharma, Anuj
1
Shou, Jiayi
1
Silva, Graça Miranda
1
Takahashi, Ikuo
1
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Electronic retailing
Journal of business research : JBR
Journal of retailing and consumer services
61
Journal of internet commerce
17
International journal of electronic marketing and retailing : IJEMR
13
International journal of hospitality management
11
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
11
Asia Pacific journal of marketing and logistics
9
International journal of retail and distribution management
9
Journal of strategic marketing
8
Tourism management : research, policies, practice
8
International journal of e-business research : an official publication of the Information Resources Management Association
7
Journal of hospitality marketing & management
7
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
7
Journal of retailing
7
Service business
6
The international review of retail, distribution and consumer research
6
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
5
International journal of business information systems : IJBIS
5
International journal of contemporary hospitality management
5
International journal of electronic business : IJEB
5
International journal of internet marketing and advertising : IJIMA
5
International journal of production economics
5
International journal of quality & reliability management
5
Journal of global marketing
5
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
5
Information systems and e-business management : ISeB
4
International journal of business excellence : IJBEX
4
International journal of logistics : research and applications
4
International journal of retail & distribution management
4
Journal of customer behaviour
4
Journal of travel and tourism marketing
4
African journal of science, technology, innovation and development : AJSTID
3
Electronic commerce research
3
Electronic markets : the international journal on networked business
3
Gadjah Mada international journal of business
3
International journal of Indian culture and business management : IJICBM
3
International journal of business and globalisation : IJBG
3
International journal of business innovation and research : IJBIR
3
International journal of electronic commerce : IJEC
3
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
3
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ECONIS (ZBW)
17
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1
Positive or negative spillover? : the influence of online channel satisfaction on offline channel adoption
Teng, Hongxin
;
Xia, Qinying
;
Shou, Jiayi
;
Zhao, Jing
- In:
Journal of business research : JBR
154
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013468724
Saved in:
2
Strategic orientation towards digitization to improve supermarket loyalty in an omnichannel context
Cuesta-Valiño, Pedro
;
Gutiérrez-Rodríguez, Pablo
; …
- In:
Journal of business research : JBR
156
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013534155
Saved in:
3
You can't touch this : driving purchase justification for hedonic online purchases
Krallman, Alexandra
;
Barnes, Donald C.
;
Lastner, Matthew M.
- In:
Journal of business research : JBR
155
(
2023
)
2
,
pp. 1-11
Persistent link: https://www.econbiz.de/10013492781
Saved in:
4
A moderated mediation model for e-impulse buying tendency, customer satisfaction and intention to continue e-shopping
Goel, Pooja
;
Parayitam, Satyanarayana
;
Sharma, Anuj
; …
- In:
Journal of business research : JBR
142
(
2022
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013168094
Saved in:
5
Effects of online commercial friendships on customer revenge following a service failure
Fu, Xiaorong
;
Pang, Jing
;
Gursoy, Dogan
- In:
Journal of business research : JBR
153
(
2022
),
pp. 102-114
Persistent link: https://www.econbiz.de/10013533975
Saved in:
6
What consumers think about product self-assembly : insights from big data
Safi, Roozmehr
- In:
Journal of business research : JBR
153
(
2022
),
pp. 341-354
Persistent link: https://www.econbiz.de/10013534050
Saved in:
7
Exploring the drivers of customers' brand attitudes of online travel agency services : a text-mining based approach
Ray, Arghya
;
Bala, Pradip Kumar
;
Rana, Nripendra P.
- In:
Journal of business research : JBR
128
(
2021
),
pp. 391-404
Persistent link: https://www.econbiz.de/10012494465
Saved in:
8
Examining an asymmetric effect between online customer reviews emphasis and overall satisfaction determinants
Xu, Xun
- In:
Journal of business research : JBR
106
(
2020
),
pp. 196-210
Persistent link: https://www.econbiz.de/10012158349
Saved in:
9
The effects of warmth-oriented and competence-oriented service recovery messages on observers on online platforms
Huang, Ran
;
Ha, Sejin
- In:
Journal of business research : JBR
121
(
2020
),
pp. 616-627
Persistent link: https://www.econbiz.de/10012417382
Saved in:
10
An empirical investigation of the factors motivating Japanese repeat consumers to review their shopping experiences
Moriuchi, Emi
;
Takahashi, Ikuo
- In:
Journal of business research : JBR
82
(
2018
),
pp. 381-390
Persistent link: https://www.econbiz.de/10011771917
Saved in:
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