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isPartOf:"Harvard-Business-Manager : das Wissen der Besten"
~isPartOf:"Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS"
~isPartOf:"Journal of the Academy of Marketing Science"
~subject:"Consumer behaviour"
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Search: subject_exact:"Verkaufsleiter"
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Consumer behaviour
Salespeople
78
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Selling
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Beziehungsmarketing
22
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22
Customer satisfaction
12
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DeCarlo, Thomas E.
2
Homburg, Christian
2
Apiradee Wongkitrungrueng
1
Bagozzi, Richard P.
1
Beitelspacher, Lauren Skinner
1
Berg, Wouter E. van den
1
Bolander, Willy
1
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Clarm, Ronald A.
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1
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1
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1
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1
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1
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1
Laczniak, Russell N.
1
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1
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1
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1
Leigh, Thomas W.
1
Lim, Elison Ai Ching
1
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1
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Singh, Sunil
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1
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1
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Harvard-Business-Manager : das Wissen der Besten
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
Journal of the Academy of Marketing Science
Journal of retailing and consumer services
19
Industrial marketing management : the international journal for industrial and high-tech firms
15
The journal of personal selling & sales management : JPSSM
14
Journal of business research : JBR
11
International journal of retail & distribution management
8
Journal of personal selling & sales management
7
Journal of retailing
7
European journal of marketing : EJM
4
Journal of marketing theory and practice
4
The journal of business & industrial marketing
4
Journal of customer behaviour
3
Marketing : ZFP ; journal of research and management
3
Psychology & marketing
3
Asia Pacific journal of marketing and logistics
2
Australasian marketing journal
2
Gabler Edition Wissenschaft
2
International journal of electronic marketing and retailing : IJEMR
2
Journal of Islamic marketing
2
Journal of business-to-business marketing
2
Journal of consumer research : JCR ; an interdisciplinary bimonthly
2
Journal of marketing education : JME
2
Journal of marketing theory and practice : JMTP
2
Journal of service research : JSR
2
Marketing : journal of research and management
2
Premier reference source
2
Production and operations management : the flagship research journal of the Production and Operations Management Society
2
The Oxford handbook of strategic sales and sales management
2
The journal of consumer marketing
2
Advances in E-Business research (AEBR) book series
1
Advances in e-business research (AEBR) book series
1
American journal of business : applying research to practice ; AJB
1
Amfiteatru economic : an economic and business research periodical
1
Anspruchsgruppenorientierte Kommunikation : neue Ansätze zu Kunden-, Mitarbeiter- und Unternehmenskommunikation
1
Asian Academy of Management journal : AAMJ
1
Boston Univ. School of Law, Law and Economics Research Paper
1
Brick & mortar shopping in the 21st century
1
Bringing the Soul Back to Marketing : Proceedings of the 2023 AMS World Marketing Congress, Canterbury, UK, July 11-14, 2023
1
Business Guides on the Go
1
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ECONIS (ZBW)
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1
"From fail to prevail" : how a salesperson's communication sentiment influences consumer forgiveness in service failures focusing on the role of consumer self-construal
Luo, Jieqiong
;
Yoo, Je Eun
;
Park, Jeong Eun
- In:
Journal of global scholars of marketing science : …
34
(
2024
)
2
,
pp. 231-252
Persistent link: https://www.econbiz.de/10014511630
Saved in:
2
Beyond skin-deep : triple roles of salesperson attractiveness and consumer bargaining styles
Apiradee Wongkitrungrueng
;
Krittinee Nuttavuthisit
; …
- In:
Journal of global scholars of marketing science : …
34
(
2024
)
2
,
pp. 283-304
Persistent link: https://www.econbiz.de/10014511632
Saved in:
3
Adapting influence approaches to informed consumers in high-involvement purchases : are salespeople really doomed?
Hochstein, Bryan
;
Bolander, Willy
;
Goldsmith, Ronald E.
; …
- In:
Journal of the Academy of Marketing Science
47
(
2019
)
1
,
pp. 118-137
Persistent link: https://www.econbiz.de/10011996688
Saved in:
4
Salesperson ambidexterity in customer engagement : do customer base characteristics matter?
Lam, Son K.
;
DeCarlo, Thomas E.
;
Sharma, Ashish
- In:
Journal of the Academy of Marketing Science
47
(
2019
)
4
,
pp. 659-680
Persistent link: https://www.econbiz.de/10012107276
Saved in:
5
Customer query handling in sales interactions
Singh, Sunil
;
Marinova, Detelina
;
Singh, Jagdip
;
Evans, …
- In:
Journal of the Academy of Marketing Science
46
(
2018
)
5
,
pp. 837-856
Persistent link: https://www.econbiz.de/10011924771
Saved in:
6
Frontline employees' nonverbal cues in service encounters : a double-edged sword
Lim, Elison Ai Ching
;
Lee, Yih Hwai
;
Foo, Maw Der
- In:
Journal of the Academy of Marketing Science
45
(
2017
)
5
,
pp. 657-676
Persistent link: https://www.econbiz.de/10011772291
Saved in:
7
An offer you can't refuse : consumer perceptions of sales pressure
Zboja, James J.
;
Clarm, Ronald A.
;
Haytko, Diana L.
- In:
Journal of the Academy of Marketing Science
44
(
2016
)
6
,
pp. 806-821
Persistent link: https://www.econbiz.de/10011614120
Saved in:
8
Delusive perception : antecedents and consequences of salespeople's misperception of customer commitment
Homburg, Christian
;
Bornemann, Torsten
;
Kretzer, Max
- In:
Journal of the Academy of Marketing Science
42
(
2014
)
2
,
pp. 137-153
Persistent link: https://www.econbiz.de/10010345196
Saved in:
9
Selling financial services : the effect of consumer product knowledge and salesperson commission on consumer suspicion and intentions
DeCarlo, Thomas E.
;
Laczniak, Russell N.
;
Leigh, Thomas W.
- In:
Journal of the Academy of Marketing Science
41
(
2013
)
4
,
pp. 418-435
Persistent link: https://www.econbiz.de/10009776513
Saved in:
10
Understanding social media effects across seller, retailer, and consumer interactions
Rapp, Adam
;
Beitelspacher, Lauren Skinner
;
Grewal, Dhruv
; …
- In:
Journal of the Academy of Marketing Science
41
(
2013
)
5
,
pp. 547-566
Persistent link: https://www.econbiz.de/10010126682
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