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isPartOf:"Industrial marketing management : the international journal for industrial and high-tech firms"
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Beziehungsmarketing
398
Relationship marketing
398
Lieferantenmanagement
208
Supplier relationship management
208
B-to-B-Marketing
151
Business-to-business marketing
151
Consumer behaviour
55
Konsumentenverhalten
55
Customer value
50
Kundenwert
50
Salespeople
49
Verkaufspersonal
49
Marketing management
46
Marketingmanagement
46
Selling
39
Verkauf
39
Betriebliche Wertschöpfung
36
Customer integration
36
Kundenintegration
36
Value creation
36
Customer satisfaction
35
Kundenzufriedenheit
35
Social Web
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Social web
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Unternehmensnetzwerk
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Brand management
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Markenführung
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Dienstleistungsqualität
25
Service quality
25
Internet marketing
23
Online-Marketing
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22
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21
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396
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398
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Naudé, Peter
8
Terho, Harri
8
La Rocca, Antonella
7
Agnihotri, Raj
6
Eggert, Andreas
6
Snehota, Ivan
6
Casidy, Riza
5
Frow, Pennie
5
Payne, Adrian
5
Aarikka-Stenroos, Leena
4
Andersen, Poul Houman
4
Ewing, Michael
4
Henneberg, Stephan
4
Itani, Omar S.
4
Jaakkola, Elina
4
Lacoste, Sylvie
4
Nyadzayo, Munyaradzi W.
4
Prior, Daniel D.
4
Ritter, Thomas
4
Ruyter, Ko de
4
Sharma, Arun
4
Wang, Danny T.
4
Wang, Xinchun
4
Biggemann, Sergio
3
Bush, Alan J.
3
Cadeaux, Jack
3
Chaker, Nawar N.
3
Gu, Flora Fang
3
Gölgeci, Ismail
3
Haas, Alexander
3
Keränen, Joona
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Kingshott, Russel P. J.
3
Kleinaltenkamp, Michael
3
Liu, Yi
3
Lussier, Bruno
3
Mitręga, Maciej
3
Moncrief, William C.
3
Ryals, Lynette J.
3
Sharma, Piyush
3
Steinhoff, Lena
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Industrial marketing management : the international journal for industrial and high-tech firms
Journal of business research : JBR
625
Journal of retailing and consumer services
582
International journal of hospitality management
281
SpringerLink / Bücher
256
The journal of services marketing
225
The journal of business & industrial marketing
192
The service industries journal
184
Journal of the Academy of Marketing Science
164
Journal of strategic marketing
161
International journal of electronic customer relationship management : IJECRM
140
Journal of marketing
124
International journal of contemporary hospitality management
120
Journal of service research : JSR
117
Journal of travel and tourism marketing
115
Journal of hospitality marketing & management
114
The journal of product & brand management
112
Tourism management : research, policies, practice
108
Asia Pacific journal of marketing and logistics
107
Journal of service management
106
Journal of retailing
104
Gabler Edition Wissenschaft
102
The journal of brand management : an international journal
101
Cogent business & management
99
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
99
Psychology & marketing
99
Marketing intelligence & planning
97
European journal of marketing : EJM
95
Services marketing quarterly
90
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
86
The international journal of bank marketing : IJBM
85
Journal of marketing management : MM
82
Service business
80
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
78
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
72
Journal of financial services marketing : JFSM
70
Business horizons
69
Springer eBook Collection / Business and Economics
69
International journal of retail & distribution management
68
European journal of operational research : EJOR
67
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ECONIS (ZBW)
398
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71
Performance implications of the buyer-supplier market orientation fit
Gligor, David M.
;
Gölgeci, Ismail
;
Newman, Christopher
; …
- In:
Industrial marketing management : the international …
93
(
2021
),
pp. 161-173
Persistent link: https://www.econbiz.de/10012501947
Saved in:
72
The effect of distributors' relationship exploration on relationship quality under market uncertainty
Zhang, Tracy J.
;
Tse, Sin Yan
;
Wang, Danny T.
;
Gu, …
- In:
Industrial marketing management : the international …
93
(
2021
),
pp. 344-355
Persistent link: https://www.econbiz.de/10012501975
Saved in:
73
Unlocking the link between relationship duration and product de-listing in retail channels : the role of market orientation and brand diffusion
Gölgeci, Ismail
;
Malagueno, Ricardo
;
Fearne, Andrew P.
- In:
Industrial marketing management : the international …
95
(
2021
),
pp. 5-16
Persistent link: https://www.econbiz.de/10012588287
Saved in:
74
Activating salesperson resilience during the COVID-19 crisis : the roles of employer event communication and customer demandingness
Luu Trong Tuan
- In:
Industrial marketing management : the international …
96
(
2021
),
pp. 18-34
Persistent link: https://www.econbiz.de/10013194566
Saved in:
75
How business customers judge customer success management
Prohl-Schwenke, Katharina
;
Kleinaltenkamp, Michael
- In:
Industrial marketing management : the international …
96
(
2021
),
pp. 197-212
Persistent link: https://www.econbiz.de/10013194573
Saved in:
76
Can customer loyalty to a salesperson be harmful? : examining customer perceptions of salesperson emotional labor strategies post ethical transgressions
Chaker, Nawar N.
;
Beeler, Lisa L.
;
Delpechitre, Duleep
- In:
Industrial marketing management : the international …
96
(
2021
),
pp. 238-253
Persistent link: https://www.econbiz.de/10013194581
Saved in:
77
Customer identification : the missing link between relationship quality and supplier performance
Mohan, Mayoor
;
Nyadzayo, Munyaradzi W.
;
Casidy, Riza
- In:
Industrial marketing management : the international …
97
(
2021
),
pp. 220-232
Persistent link: https://www.econbiz.de/10013206320
Saved in:
78
Creating trust and commitment in B2B services
Gansser, Oliver Alexander
;
Boßow-Thies, Silvia
;
Krol, …
- In:
Industrial marketing management : the international …
97
(
2021
),
pp. 274-285
Persistent link: https://www.econbiz.de/10013206323
Saved in:
79
The effect of AI-based CRM on organization performance and competitive advantage : an empirical analysis in the B2B context
Chatterjee, Sheshadri
;
Rana, Nripendra P.
;
Tamilmani, …
- In:
Industrial marketing management : the international …
97
(
2021
),
pp. 205-219
Persistent link: https://www.econbiz.de/10013206335
Saved in:
80
Love or hate? : hotels' gay-friendliness and their intention to maintain or diminish the hotel digital service relationship with OTAs
Visentin, Marco
;
Tuan, Annamaria
;
Prestini, Stefano
- In:
Industrial marketing management : the international …
98
(
2021
),
pp. 28-40
Persistent link: https://www.econbiz.de/10013206344
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