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isPartOf:"Institut für Wirtschaftsinformatik Bern - Arbeitsberichte"
~isPartOf:"Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association"
~isPartOf:"Journal of organizational computing and electronic commerce"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Website
28
Internet marketing
17
Online-Marketing
17
E-commerce
16
Electronic Commerce
16
Consumer behaviour
13
Konsumentenverhalten
13
Online retailing
13
Online-Handel
13
Beziehungsmarketing
7
Relationship marketing
7
Social Web
6
Social web
6
Web Site
6
Customer satisfaction
5
Einzelhandel
5
Innovation adoption
5
Innovationsakzeptanz
5
Kundenzufriedenheit
5
Retail trade
5
Service quality
5
Viral marketing
4
Virales Marketing
4
China
3
Website Quality
3
Informationssystem
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Confidence
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Credibility
2
Data envelopment analysis
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Data-Envelopment-Analyse
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E-Commerce
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Glaubwürdigkeit
2
Internet
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KMU
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Leistungsmessung
2
Personalbeschaffung
2
Quality management
2
Qualitätsmanagement
2
Recruitment
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Aljukhadar, Muhammad
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Li, Dandan
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Pei, Yilei
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Senecal, Sylvain
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Su, Yong
1
Tsai, Shu-pei
1
Wang, Edward Shih-Tse
1
Wu, Yanqing
1
Xue, Wanxin
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Yu, Zhuoxi
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Zhao, Zhiwen
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Institut für Wirtschaftsinformatik Bern - Arbeitsberichte
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
Journal of organizational computing and electronic commerce
International journal of business information systems : IJBIS
12
Journal of retailing and consumer services
11
International journal of hospitality management
9
Journal of internet commerce
7
International journal of electronic marketing and retailing : IJEMR
6
Journal of travel and tourism marketing
6
The service industries journal
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Electronic commerce research
5
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
5
International journal of e-business research : an official publication of the Information Resources Management Association
5
International journal of contemporary hospitality management
4
International journal of retail and distribution management
4
Tourism management : research, policies, practice
4
Cogent business & management
3
International journal of business excellence : IJBEX
3
International journal of quality & reliability management
3
Journal of air transport management
3
Journal of electronic commerce research : JECR
3
Journal of hospitality marketing & management
3
Tourism management perspectives : TMP
3
African journal of science, technology, innovation and development : AJSTID
2
Australasian marketing journal
2
Current issues in E-business research
2
European journal of marketing : EJM
2
Gadjah Mada international journal of business
2
Information systems and e-business management : ISeB
2
Information systems management
2
International journal of Indian culture and business management : IJICBM
2
International journal of electronic business
2
International journal of electronic business : IJEB
2
International journal of electronic commerce : IJEC
2
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
2
International journal of internet and enterprise management : IJIEM
2
International journal of internet marketing and advertising : IJIMA
2
International journal of public sector performance management : IJPSPM
2
International journal of retail & distribution management
2
International journal of services technology and management : IJSTM
2
International journal of services, economics and management
2
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ECONIS (ZBW)
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1
Creating utilitarian and hedonic value from website quality and online retail performance
Wang, Edward Shih-Tse
- In:
Journal of electronic commerce in organizations : the …
15
(
2017
)
3
,
pp. 1-13
Persistent link: https://www.econbiz.de/10011735114
Saved in:
2
E-loyalty driven by website quality : the case of destination marketing organization websites
Tsai, Shu-pei
- In:
Journal of organizational computing and electronic commerce
27
(
2017
)
3
,
pp. 262-279
Persistent link: https://www.econbiz.de/10011735293
Saved in:
3
Quality evaluation of group-buy websites
Yu, Zhuoxi
;
Wu, Yanqing
;
Zhao, Zhiwen
- In:
Journal of electronic commerce in organizations : the …
14
(
2016
)
1
,
pp. 1-10
Persistent link: https://www.econbiz.de/10011529129
Saved in:
4
Models of customer experience for B2C e-commerce enterprises
Pei, Yilei
;
Xue, Wanxin
;
Li, Dandan
;
Su, Yong
- In:
Journal of electronic commerce in organizations : the …
14
(
2016
)
1
,
pp. 24-33
Persistent link: https://www.econbiz.de/10011529132
Saved in:
5
Determinants of an organization's website ease of use : the moderating role of product tangibility
Aljukhadar, Muhammad
;
Senecal, Sylvain
- In:
Journal of organizational computing and electronic commerce
25
(
2015
)
4
,
pp. 337-359
Persistent link: https://www.econbiz.de/10011398649
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