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isPartOf:"International journal of business process integration and management : IJBPIM"
~isPartOf:"Services marketing quarterly"
~subject:"Beziehungsmarketing"
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Beziehungsmarketing
Digitale Dienste
55
Web-based service
55
Business process management
20
Prozessmanagement
20
Enterprise architecture
11
Unternehmensarchitektur
11
Dienstleistungsqualität
9
Service quality
9
Workflow management system
8
Workflow-Management-System
8
Relationship marketing
5
Semantic web
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Semantisches Web
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Integrated information system
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Integriertes Informationssystem
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Ontologie
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Consumer behaviour
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web services
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Confidence
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Customer satisfaction
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Graph theory
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Graphentheorie
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Kundenzufriedenheit
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Mobile communications
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Mobile phone
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Birch, Nancy J.
1
Carter, Leanne
1
Culver, Jeffrey N.
1
D'Alessandro, Steven
1
Dirgahayu, Teduh
1
Erradi, Abdelkarim
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Gray, David
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Johnson, Lester W.
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Lobo, Antonio
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Quach, Sara
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Quartel, Dick
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Sinderen, Marten van
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International journal of business process integration and management : IJBPIM
Services marketing quarterly
Journal of retailing and consumer services
5
International journal of electronic customer relationship management : IJECRM
3
Industrial marketing management : the international journal for industrial and high-tech firms
2
International journal of e-business research : an official publication of the Information Resources Management Association
2
International journal of quality and service sciences
2
Journal of business research : JBR
2
The journal of services marketing
2
The service industries journal
2
Advances in electronic commerce
1
Bangladeshi Case Study Series (Part
1
Cogent business & management
1
Customer relationship management and the social and semantic web : enabling cliens conexus
1
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
1
E-commerce and web technologies : 4th international conference, EC-Web Prague, Czech Republic, September, 2 - 5, 2003 ; proceedings
1
E-marketing in developed and developing countries : emerging practices
1
E-work and E-commerce ; Vol. 2
1
Economic research
1
Electronic commerce research
1
Electronic commerce research and applications
1
Enterprise information systems
1
European journal of marketing : EJM
1
European journal of operational research : EJOR
1
Europäische Hochschulschriften / 5
1
Gabler Research
1
Global business and organizational excellence : GBOE
1
Handbook of research on e-business standards and protocols ; Vol. 1
1
Handbook of research on e-business standards and protocols ; Vol. 2
1
Human relations : towards the integration of the social sciences
1
ICTs, citizens and governance : after the hype!
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of business innovation and research
1
International journal of electronic finance : IJEF
1
International journal of electronic marketing and retailing : IJEMR
1
International journal of entrepreneurship and innovation management
1
International journal of integrated supply management : IJISM
1
International journal of product development : IJPD
1
Journal of global information management : an official publication of the Information Resources Management Association
1
Journal of global marketing
1
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ECONIS (ZBW)
5
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1
Mobile phone service providers shift to no-contract plans : implications on customer retention
Tesfom, Goitom
;
Birch, Nancy J.
;
Culver, Jeffrey N.
- In:
Services marketing quarterly
39
(
2018
)
2
,
pp. 92-107
Persistent link: https://www.econbiz.de/10011859502
Saved in:
2
The moderating role of age in customer loyalty formation process
Thaichon, Paramaporn
;
Lobo, Antonio
;
Quach, Sara
- In:
Services marketing quarterly
37
(
2016
)
1
,
pp. 52-70
Persistent link: https://www.econbiz.de/10011452149
Saved in:
3
The "I love o hate them" relationships with cell phone service providers : the role of customer inertia and anger
Carter, Leanne
;
Gray, David
;
D'Alessandro, Steven
; …
- In:
Services marketing quarterly
37
(
2016
)
4
,
pp. 225-240
Persistent link: https://www.econbiz.de/10011628463
Saved in:
4
Policy-based customisation and corrective adaptation of composite web services
Erradi, Abdelkarim
- In:
International journal of business process integration …
5
(
2010/11
)
4
,
pp. 308-323
Persistent link: https://www.econbiz.de/10009381411
Saved in:
5
Model-driven design, simulation and implementation of service compositions in COSMO
Quartel, Dick
;
Dirgahayu, Teduh
;
Sinderen, Marten van
- In:
International journal of business process integration …
4
(
2009
)
1
,
pp. 18-34
Persistent link: https://www.econbiz.de/10003875653
Saved in:
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