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isPartOf:"International journal of productivity and quality management : IJPQM"
~isPartOf:"A Productivity Press book"
~person:"Herrera, Roberto"
~person:"Marchetti, Barbara"
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Herrera, Roberto
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International journal of productivity and quality management : IJPQM
A Productivity Press book
International journal of quality & reliability management
2
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ECONIS (ZBW)
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1
Six sigma-oriented methodology for multivariate capability analysis to measure service quality in virtual education environments
Barreto, Rister
;
Herrera, Roberto
- In:
International journal of productivity and quality …
39
(
2023
)
4
,
pp. 431-463
Persistent link: https://www.econbiz.de/10014364095
Saved in:
2
Three-phase method to assess the logistics service using Six Sigma metrics, Hotelling's T-square control chart and a principal component capacity indicator
Fontalvo-Herrera, Tomás José
;
Herrera, Roberto
; …
- In:
International journal of productivity and quality …
35
(
2022
)
1
,
pp. 17-39
Persistent link: https://www.econbiz.de/10013093181
Saved in:
3
Evaluation method of the sigma level multidimensional capacity of the service dimensions in a call centre of a telephone company
Fontalvo Echavez, Orianna
;
Fontalvo Herrera, Tomás José
; …
- In:
International journal of productivity and quality …
34
(
2021
)
3
,
pp. 319-335
Persistent link: https://www.econbiz.de/10012800562
Saved in:
4
Special issue: total quality management and sustainable development
Marchetti, Barbara
(
ed.
);
Ciarapica, Filippo Emanuele
(
ed.
); …
-
2016
Persistent link: https://www.econbiz.de/10011582359
Saved in:
5
Innovative experimental-numerical method for quality control during sausages production
Giacchetta, Giancarlo
;
Marchetti, Barbara
- In:
International journal of productivity and quality …
12
(
2013
)
3
,
pp. 379-392
Persistent link: https://www.econbiz.de/10010360193
Saved in:
6
Overview on the application of ISO/TS 16949:2009, in a worldwide leader company in the production of stainless steel tubes for automotive exhaust systems
Bevilacqua, M.
;
Ciarapica, Filippo Emanuele
; …
- In:
International journal of productivity and quality …
7
(
2011
)
4
,
pp. 410-439
Persistent link: https://www.econbiz.de/10009230723
Saved in:
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