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isPartOf:"International journal of quality and service sciences"
~isPartOf:"International journal of business excellence : IJBEX"
~subject:"Industrie"
~subject:"Kundenzufriedenheit"
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Search: subject_exact:"Qualitätsmanagement"
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Industrie
Kundenzufriedenheit
Quality management
111
Qualitätsmanagement
111
Dienstleistungsqualität
37
Service quality
37
Customer satisfaction
15
Bibliometrics
12
Bibliometrie
12
Lean Management
12
Lean management
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Beziehungsmarketing
10
Product quality
10
Produktqualität
10
Relationship marketing
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Lean Production
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Lean production
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Organisatorischer Wandel
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Innovation
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1
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1
John, Waseem
1
Jónás, Tamás
1
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1
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1
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1
Khan, Noor Zaman
1
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International journal of quality and service sciences
International journal of business excellence : IJBEX
International journal of productivity and quality management : IJPQM
120
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
85
The TQM journal : the international review of organizational improvement
76
International journal of quality & reliability management
60
International journal of production research
50
Total quality management & business excellence
43
International journal of six sigma and competitive advantage : IJSSCA
33
International journal of production economics
28
International journal of services and operations management
27
International journal of process management and benchmarking : IJPMB
20
Quality management journal : QMJ
20
Benchmarking : an international journal ; BIJ
13
International journal of business excellence
13
International journal of contemporary hospitality management
13
Business process management journal
12
Cogent business & management
11
International journal of hospitality management
11
International journal of technology, policy and management : IJTPM
11
Journal of industrial engineering and management : JIEM
11
International journal of services and operations management : IJSOM
10
Journal of air transport management
10
Journal of retailing and consumer services
10
The service industries journal
10
Managing service quality : MSQ ; an international journal
9
Industrial marketing management : the international journal for industrial and high-tech firms
8
International journal of business information systems : IJBIS
8
International journal of services, economics and management
8
The international journal of productivity and performance management : IJPPM
8
Benchmarking : an international journal
7
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
7
International journal of quality and innovation
7
International journal of technology management : IJTM
7
Journal of hospitality marketing & management
7
Journal of operations management
7
The journal of services marketing
7
European journal of operational research : EJOR
6
IEEE transactions on engineering management : EM
6
The international journal of productivity and performance management
6
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1
Collaborating in a health-care process : partner, not customer
Karlsson, Margareta
- In:
International journal of quality and service sciences
14
(
2022
)
1
,
pp. 110-120
Persistent link: https://www.econbiz.de/10012884466
Saved in:
2
E-grocery service loyalty : integrating food quality, e-grocery quality and relationship quality (young customers' experience with local food)
Suhartanto, Dwi
;
Dean, David
;
Farhani, Iklima
- In:
International journal of quality and service sciences
16
(
2024
)
1
,
pp. 87-102
Persistent link: https://www.econbiz.de/10014514142
Saved in:
3
Impact of TQM-SCM practices on the business performance of manufacturing firms : a case study
Kaur, Mandeep
;
Singh, Kanwarpreet
;
Doordarshi Singh
- In:
International journal of business excellence : IJBEX
31
(
2023
)
2
,
pp. 190-220
Persistent link: https://www.econbiz.de/10014436357
Saved in:
4
Identification of world-class manufacturing strategies and their implementation requirements in food industry (case study: olive product)
Kalantari, Hadiseh
;
Nikabadi, Mohsen Shafiei
;
Zarei, Azim
- In:
International journal of business excellence : IJBEX
29
(
2023
)
2
,
pp. 145-161
Persistent link: https://www.econbiz.de/10014234739
Saved in:
5
Quality perception of accounting firm customers
Mainardes, Emerson Wagner
;
Sousa, Gerlane da Silva
- In:
International journal of quality and service sciences
14
(
2022
)
4
,
pp. 671-691
Persistent link: https://www.econbiz.de/10013454251
Saved in:
6
ServQual and modified Kano for process improvement : a case study of a medical device distributor
Oey, Elia
;
Cynthia, Debby
;
Megawati, Megawati
; …
- In:
International journal of business excellence : IJBEX
28
(
2022
)
3
,
pp. 281-299
Persistent link: https://www.econbiz.de/10014234676
Saved in:
7
Examining the impact of E-supply chain on service quality and customer satisfaction : a case study
Abdirad, Maryam
;
Krishnan, Krishna K.
- In:
International journal of quality and service sciences
14
(
2022
)
2
,
pp. 274-290
Persistent link: https://www.econbiz.de/10013330617
Saved in:
8
How does relationship quality translate into better organisational performance : an empirical check
John, Waseem
- In:
International journal of business excellence : IJBEX
24
(
2021
)
2
,
pp. 187-205
Persistent link: https://www.econbiz.de/10012596327
Saved in:
9
Analysing the barriers to successful implementation of total quality management in Indian manufacturing organisations using best-worst method
Attri, Rajesh
;
Khan, Noor Zaman
;
Siddiquee, Arshad Noor
; …
- In:
International journal of business excellence : IJBEX
24
(
2021
)
2
,
pp. 275-294
Persistent link: https://www.econbiz.de/10012596358
Saved in:
10
A systematic review of the integration of best practices for world class manufacturing
Tusnial, Anirudh
;
Digalwar, Abhijeet K.
- In:
International journal of business excellence : IJBEX
23
(
2021
)
3
,
pp. 353-388
Persistent link: https://www.econbiz.de/10012506680
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