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isPartOf:"Journal of financial services marketing : JFSM"
~isPartOf:"Tourism management : research, policies, practice"
~subject:"Finanzdienstleistung"
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Finanzdienstleistung
Beziehungsmarketing
181
Relationship marketing
181
Consumer behaviour
72
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72
Customer satisfaction
69
Kundenzufriedenheit
69
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Bergeron, Jasmin
2
Maas, Peter
2
Alhazmi, Basem Masoud
1
Atorough, Peter
1
Brennan, Ross
1
Breur, Tom
1
Bäckström, Lars
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Campbell, Colin
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Chen, Hui-ju
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Journal of financial services marketing : JFSM
Tourism management : research, policies, practice
SpringerLink / Bücher
10
The international journal of bank marketing : IJBM
9
The journal of services marketing
8
Gabler Edition Wissenschaft
7
The service industries journal
7
Journal of retailing and consumer services
6
International journal of bank marketing
5
Die Bank
4
Journal of financial services marketing
4
Banking 2000 : Perspektiven und Projekte ; Hermann Meyer zu Selhausen zum 60. Geburtstag
3
Europäische Hochschulschriften / 5
3
Journal of marketing management : MM
3
Journal of service management
3
Journal of strategic marketing
3
Schriftenreihe Innovative betriebswirtschaftliche Forschung und Praxis
3
Springer eBook Collection / Business and Economics
3
Bank- und Finanzwirtschaftliche Forschung: Diskussionsbeiträge des Lehrstuhls für Betriebswirtschaftslehre, insbesondere Finanzwirtschaft, Universität Bamberg
2
Bankinnovationen
2
CRM in financial services : a practical guide to making customer relationship management work
2
DIW Wochenbericht
2
DIW-Wochenbericht : Wirtschaft, Politik, Wissenschaft
2
Electronic markets : the international journal on networked business
2
Erfolgsfaktor Kundenorientierung : aktuelle Ansätze in der Vermögensberatung aus Sicht unterschiedlicher Marktteilnehmer
2
European management journal
2
Gabler Edition Wissenschaft / Schriften zum europäischen Management
2
Information age economy
2
International business review : the official journal of the European International Business Academy
2
International journal of financial services management : IJFSM
2
International journal of management & enterprise development : IJMED
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
International journal of trade and global markets
2
Journal of business research : JBR
2
Journal of digital banking
2
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
Journal of service research
2
Kundenorientierung von Banken : Strategien für Kundennähe und effektives Beziehungsmanagement
2
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
2
Kundenzufriedenheit und Kundenbindung : Strategien und Instrumente von Finanzdienstleistern
2
Schriftenreihe Schwerpunkt Marketing / Arbeitspapier
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ECONIS (ZBW)
21
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1
Religiosity and customer trust in financial services marketing relationships
Alhazmi, Basem Masoud
- In:
Journal of financial services marketing : JFSM
24
(
2019
)
1/2
,
pp. 31-43
Persistent link: https://www.econbiz.de/10012060004
Saved in:
2
Customer experience in omni-channel banking services
Komulainen, Hanna
;
Makkonen, Hannu
- In:
Journal of financial services marketing : JFSM
23
(
2018
)
3/4
,
pp. 190-199
Persistent link: https://www.econbiz.de/10011975280
Saved in:
3
Customers' dissatisfaction with banking channels and their intention to leave banks : the moderating effect of trust and trusting beliefs
Kabadayi, Sertan
- In:
Journal of financial services marketing : JFSM
21
(
2016
)
3
,
pp. 194-208
Persistent link: https://www.econbiz.de/10011554775
Saved in:
4
Trust in cross-cultural b2b financial service relationships : the role of shared values
Houjeir, Roudaina
;
Brennan, Ross
- In:
Journal of financial services marketing : JFSM
21
(
2016
)
2
,
pp. 90-102
Persistent link: https://www.econbiz.de/10011537492
Saved in:
5
The magic of branding : the role of "pledge", "turn" and "prestige" in fostering consumer trust in financial services
Moin, S. M. A.
;
Devlin, James
;
McKechnie, Sally
- In:
Journal of financial services marketing : JFSM
21
(
2016
)
2
,
pp. 113-126
Persistent link: https://www.econbiz.de/10011537494
Saved in:
6
A framework for understanding the evolution of relationship quality and the customer relationship development process
Atorough, Peter
;
Salem, Heba
- In:
Journal of financial services marketing : JFSM
21
(
2016
)
4
,
pp. 267-283
Persistent link: https://www.econbiz.de/10011594161
Saved in:
7
Bancassurance in East Asia : cultural impact on customers' cross-buying behaviour
Hong, Jung Kee
;
Yi, Yu-il
- In:
Journal of financial services marketing : JFSM
19
(
2014
)
3
,
pp. 234-247
Persistent link: https://www.econbiz.de/10010497744
Saved in:
8
An integrative model of installed online trust in the financial services industry
Rajaobelina, Lova
;
Ricard, Line
;
Bergeron, Jasmin
; …
- In:
Journal of financial services marketing : JFSM
19
(
2014
)
3
,
pp. 186-197
Persistent link: https://www.econbiz.de/10010497765
Saved in:
9
Editorial: Personal selling and sales management in the marketing of financial services : introduction to the special issue
Sangri, Esmail Salehi
- In:
Journal of financial services marketing : JFSM
19
(
2014
)
2
,
pp. 71-73
Persistent link: https://www.econbiz.de/10010497782
Saved in:
10
What is being exchanged? : framing the logic of value creation in financial services
Puustinen, Pekka
;
Saarijävi, Hannu
;
Maas, Peter
- In:
Journal of financial services marketing : JFSM
19
(
2014
)
1
,
pp. 43-51
Persistent link: https://www.econbiz.de/10010497787
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