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isPartOf:"Journal of retailing"
~subject:"Retail trade"
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Search: subject_exact:"Verkaufsberufe"
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Retail trade
Salespeople
23
Verkaufspersonal
23
Einzelhandel
12
Beziehungsmarketing
7
Consumer behaviour
7
Konsumentenverhalten
7
Relationship marketing
7
Customer satisfaction
6
Kundenzufriedenheit
6
Arbeitsleistung
5
Arbeitszufriedenheit
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Job performance
5
Job satisfaction
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Selling
5
Verkauf
5
Arbeitsverhalten
4
Customer service
4
Kundenservice
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Leistungsmotivation
4
Work behaviour
4
Work motivation
4
Dienstleistungsqualität
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Frontline employees
3
Internal communication
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Interne Kommunikation
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Personality psychology
3
Persönlichkeitspsychologie
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Service quality
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Customer experience
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Employee retention
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Führungsstil
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Leadership style
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Mitarbeiterbindung
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Online retailing
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Online-Handel
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Agnihotri, Raj
1
Angell, Robert J.
1
Arndt, Aaron D.
1
Bachrach, Daniel G.
1
Baker, Thomas L.
1
Bakeshloo, Khashayar Afshar
1
Baldus, Brian
1
Beitelspacher, Lauren Skinner
1
Bolander, Willy
1
Boyd, Eric
1
Calantone, Roger J.
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Danaher, Tracey S.
1
Fumagalli, Elena
1
Gremler, Dwayne D.
1
Gwinner, Kevin P.
1
Haas, Alexander
1
Hughes, Douglas E.
1
Karande, Kiran
1
Kenning, Peter
1
Landry, Timothy D.
1
Lee, Na Young
1
Marder, Ben
1
Meiseberg, Brinja
1
Negreiros, Leticia Fernandes de
1
Noble, Stephanie M.
1
Ogilvie, Jessica
1
Pappas, Alec
1
Rapp, Adam
1
Reinartz, Werner J.
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Richards, Keith A.
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Rouziou, Maria
1
Scholdra, Thomas P.
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Sok, Keo Mony
1
Sok, Phyra
1
Spreng, Richard A.
1
Vieira, Valter Afonso
1
Wichmann, Julian R. K.
1
Zablah, Alex R.
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Journal of retailing
Journal of retailing and consumer services
17
International journal of retail & distribution management
9
Journal of marketing theory and practice
5
The journal of personal selling & sales management : JPSSM
5
Journal of personal selling & sales management
4
The international review of retail, distribution and consumer research
4
Inventi impact: retailing & consumer services
3
Journal of business research : JBR
3
Journal of marketing management : MM
3
Journal of the Academy of Marketing Science
3
Psychology & marketing
3
Retail work
3
The journal of services marketing
3
Australasian marketing journal
2
Forschung aus der Hans-Böckler-Stiftung
2
Gabler Edition Wissenschaft
2
International journal of electronic marketing and retailing : IJEMR
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Journal of marketing
2
Manuskripte aus den Instituten für Betriebswirtschaftslehre der Universität Kiel
2
Premier reference source
2
The journal of consumer marketing
2
The service industries journal
2
(Dis)honesty in management : manifestations and consequences
1
Advances in E-Business research (AEBR) book series
1
Advances in e-business research (AEBR) book series
1
Amfiteatru economic : an economic and business research periodical
1
Annals of operations research
1
Anspruchsgruppenorientierte Kommunikation : neue Ansätze zu Kunden-, Mitarbeiter- und Unternehmenskommunikation
1
Arbeit erforschen und gestalten : ein Querschnitt durch die Arbeitsforschung in der Sozialforschungsstelle Dortmund
1
Arbeiten für wenig Geld : Niedriglohnbeschäftigung in Deutschland
1
Asia Pacific journal of marketing and logistics
1
Asian journal of management cases
1
Asian journal of management cases : AJMC
1
Betriebswirtschaftliche Diskussionsbeiträge
1
Boston Univ. School of Law, Law and Economics Research Paper
1
Brands : interdisciplinary perspectives
1
Brick & mortar shopping in the 21st century
1
Bureau of Business Research, University of Texas, Business Guide
1
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ECONIS (ZBW)
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1
A meta-analytic investigation of the organizational identification : job performance relationship in the frontlines
Lee, Na Young
;
Zablah, Alex R.
;
Noble, Stephanie M.
- In:
Journal of retailing
99
(
2023
)
3
,
pp. 370-384
Persistent link: https://www.econbiz.de/10014461658
Saved in:
2
More than machines : the role of the future retail salesperson in enhancing the customer experience
Pappas, Alec
;
Fumagalli, Elena
;
Rouziou, Maria
; …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 518-531
Persistent link: https://www.econbiz.de/10014465643
Saved in:
3
Reimagining personalization in the physical store
Scholdra, Thomas P.
;
Wichmann, Julian R. K.
;
Reinartz, …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 563-579
Persistent link: https://www.econbiz.de/10014465653
Saved in:
4
Multiple psychological climates and employee self-regulatory focus : implications for frontline employee work behavior and service performance
Sok, Keo Mony
;
Danaher, Tracey S.
;
Sok, Phyra
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 228-246
Persistent link: https://www.econbiz.de/10014321977
Saved in:
5
How and why (imagined) online reviews impact frontline retail encounters
Marder, Ben
;
Angell, Robert J.
;
Boyd, Eric
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 265-279
Persistent link: https://www.econbiz.de/10014321993
Saved in:
6
Perceptual differences regarding leadership between the store manager and employees and its impact on frontline sales performance : a research note
Vieira, Valter Afonso
;
Negreiros, Leticia Fernandes de
; …
- In:
Journal of retailing
97
(
2021
)
3
,
pp. 347-358
Persistent link: https://www.econbiz.de/10013256047
Saved in:
7
Driving in-role and extra-role brand performance among retail frontline salespeople : antecedents and the moderating role of customer orientation
Hughes, Douglas E.
;
Richards, Keith A.
;
Calantone, Roger J.
- In:
Journal of retailing
95
(
2019
)
2
,
pp. 130-143
Persistent link: https://www.econbiz.de/10012102968
Saved in:
8
The effectiveness of e-tailers' communication practices in stimulating sales of niche versus popular products
Meiseberg, Brinja
- In:
Journal of retailing
92
(
2016
)
3
,
pp. 319-332
Persistent link: https://www.econbiz.de/10011566707
Saved in:
9
Perceived customer showrooming behavior and the effect on retail salesperson self-efficacy and performance
Rapp, Adam
;
Baker, Thomas L.
;
Bachrach, Daniel G.
; …
- In:
Journal of retailing
91
(
2015
)
2
,
pp. 358-369
Persistent link: https://www.econbiz.de/10011309647
Saved in:
10
Utilitarian and hedonic motivators of shoppers' decision to consult with salespeople
Haas, Alexander
;
Kenning, Peter
- In:
Journal of retailing
90
(
2014
)
3
,
pp. 428-441
Persistent link: https://www.econbiz.de/10010408212
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