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isPartOf:"The international journal of logistics management"
~subject:"Beziehungsmarketing"
~subject:"Service quality"
~subject:"Unternehmenserfolg"
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Beziehungsmarketing
Service quality
Unternehmenserfolg
Logistics provider
78
Logistikdienstleister
78
Logistics
58
Logistik
58
Lieferkette
53
Supply chain
53
Lieferantenmanagement
15
Supplier relationship management
15
Dienstleistungsqualität
11
Risikomanagement
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Supply chain management
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Quality management
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Qualitätsmanagement
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Freight transport
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Güterverkehr
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China
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Customer satisfaction
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Environmental management
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Firm performance
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Kundenzufriedenheit
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Logistics service providers
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Outsourcing
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Relationship marketing
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Resource-based view
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Ressourcenorientierter Ansatz
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Umweltmanagement
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Disruption management
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Industrie
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Logistics services
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Bienstock, Carol C.
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Chia, Kai-Chieh
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The international journal of logistics management
International journal of logistics : research and applications
13
International journal of physical distribution & logistics management : IJPD & LM
9
International journal of logistics systems and management
8
Logistics
8
International journal of shipping and transport logistics : IJSTL
7
International journal of logistics systems and management : IJLSM
6
Journal of business logistics : JBL
6
LogForum : elektroniczne czasopismo naukowe z dziedziny logistyki
6
Transportation research / E : an international journal
6
Asia Pacific journal of marketing and logistics
5
International journal of production research
5
Journal of business logistics
5
The service industries journal
5
Cogent business & management
4
International journal of production economics
4
Journal of retailing and consumer services
4
Industrial marketing management : the international journal for industrial and high-tech firms
3
Journal of Contemporary Issues in Business and Government
3
Journal of industrial engineering and management : JIEM
3
The journal of supply chain management : a global review of purchasing and supply
3
Administrative Sciences : open access journal
2
Baltic journal of management
2
Benchmarking : an international journal ; BIJ
2
International journal of applied management science
2
International journal of integrated supply management : IJISM
2
International journal of physical distribution and logistics management
2
International journal of productivity and quality management : IJPQM
2
International journal of quality & reliability management
2
International journal of services and operations management
2
Journal of business research : JBR
2
Journal of international trade & commerce
2
Journal of operations management
2
Journal of service research : JSR
2
Journal of supply chain management, logistics and procurement
2
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
2
Maritime economics & logistics : a quarterly scientific journal committed to the advancement of maritime economics as a distinct and well defined branch of both applied economics and international business
2
Maritime policy and management : MPM
2
Schriftenreihe Logistik der Kühne-Stiftung
2
Supply chain management : an international journal
2
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1
Innovation-oriented dynamic capabilities of logistics service providers, dynamic resilience and firm performance during the COVID-19 pandemic
Dovbischuk, Irina
- In:
The international journal of logistics management
33
(
2022
)
2
,
pp. 499-519
Persistent link: https://www.econbiz.de/10013429510
Saved in:
2
Logistics value in e-commerce and its impact on customer satisfaction, loyalty and online retailers' performance
Kawa, Arkadiusz
;
Zdrenka, Wojciech
- In:
The international journal of logistics management
35
(
2024
)
2
,
pp. 577-600
Persistent link: https://www.econbiz.de/10014485276
Saved in:
3
Exploring relationships between service quality dimensions and customers satisfaction : empirical study in context to Indian logistics service providers
Gupta, Anchal
;
Singh, Rajesh K.
;
Mathiyazhagan, Maathai K.
- In:
The international journal of logistics management
34
(
2023
)
6
,
pp. 1858-1889
Persistent link: https://www.econbiz.de/10014484452
Saved in:
4
Logistics service quality in an emergent market in Latin America
Michalski, Marek
;
Montes Botella, José Luis
- In:
The international journal of logistics management
33
(
2022
)
1
,
pp. 79-101
Persistent link: https://www.econbiz.de/10013164400
Saved in:
5
Trust, commitment, logistics outsourcing relationship quality, relationship satisfaction, strategy alignment and logistics performance : a case of selected manufacturing firms in U...
Kalubanga, Matthew
;
Namagembe, Sheila
- In:
The international journal of logistics management
33
(
2022
)
1
,
pp. 102-140
Persistent link: https://www.econbiz.de/10013164402
Saved in:
6
Using importance-performance analysis, goal difficulty and the Kano model to prioritize improvements in the quality of home delivery logistics services
Hu, Kai-Chieh
;
Chia, Kai-Chieh
;
Lu, Mingying
;
Liang, Ya-Lan
- In:
The international journal of logistics management
33
(
2022
)
2
,
pp. 477-498
Persistent link: https://www.econbiz.de/10013429509
Saved in:
7
Assessment of logistics service quality using the Kano model in a logistics-triadic relationship
Sohn, Jea-Il
;
Woo, Su-Han
;
Kim, Teak-Won
- In:
The international journal of logistics management
28
(
2017
)
2
,
pp. 680-698
Persistent link: https://www.econbiz.de/10011655375
Saved in:
8
The antecedents and consequences of supply chain service capabilities in the context of container shipping
Yang, Chung-Shan
- In:
The international journal of logistics management
27
(
2016
)
2
,
pp. 236-262
Persistent link: https://www.econbiz.de/10011603886
Saved in:
9
Customer orientation, relationship quality, and performance : the third-party logistics provider's perspective
Chu, Zhaofang
;
Wang, Qiang
;
Lado, Augustine A.
- In:
The international journal of logistics management
27
(
2016
)
3
,
pp. 738-754
Persistent link: https://www.econbiz.de/10011579392
Saved in:
10
Measurement of logistics service quality in freight forwarding companies : a case study of the Serbian market
Kilibarda, Milorad
;
Nikolicic, Svetlana
;
Andrejic, Milan
- In:
The international journal of logistics management
27
(
2016
)
3
,
pp. 770-794
Persistent link: https://www.econbiz.de/10011579397
Saved in:
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