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isPartOf:"The service industries journal"
~subject:"Beziehungsmarketing"
~subject:"Firmenimage"
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Beziehungsmarketing
Firmenimage
Distribution channel
8
Vertriebsweg
8
Dienstleistungsqualität
4
Service quality
4
E-commerce
3
Electronic Commerce
3
Relationship marketing
3
Taiwan
3
Consumer behaviour
2
Konsumentenverhalten
2
Online retailing
2
Online-Handel
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customer experience
2
Bibliometrics
1
Bibliometrie
1
Competitive advantage
1
Confidence
1
Congruency fit theory
1
Corporate reputation
1
Customer satisfaction
1
Customer service
1
Dienstleistungssektor
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Electronic Banking
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Electronic banking
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Firm performance
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International competition
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International marketing
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Internationaler Wettbewerb
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Internationales Marketing
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Kundenservice
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Kundenzufriedenheit
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Logistics provider
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Logistikdienstleister
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Marketing
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Marketingmanagement
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Berthiaume, Bilitis
1
Brun, Isabelle
1
Chen, Ja-shen
1
Ching, Russell K. H.
1
Gao, Lily
1
Lin, Hsin-hui
1
Melero, Iguacel
1
Rajaobelina, Lova
1
Ricard, Line
1
Sesé, F. Javier
1
Tsou, Hung Tai
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The service industries journal
Journal of retailing and consumer services
25
Journal of business research : JBR
17
Industrial marketing management : the international journal for industrial and high-tech firms
15
Journal of retailing
15
Journal of marketing channels : ... distribution systems, strategy, and management
9
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
8
The international review of retail, distribution and consumer research
7
International journal of retail & distribution management
6
International journal of retail and distribution management
6
Management science : journal of the Institute for Operations Research and the Management Sciences
6
Asia Pacific journal of marketing and logistics
5
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
5
The journal of business & industrial marketing
5
Thexis : Fachzeitschrift für Marketing ; Fachzeitschrift für Marketing des Instituts für Marketing und Handel an der Universität St. Gallen
5
European journal of operational research : EJOR
4
Handbuch Multi-Channel-Marketing
4
International journal of production economics
4
Journal of marketing
4
Journal of service research : JSR
4
Managing customer experiences in an omnichannel world : melody of online and offline environments in the customer journey
4
Grundlagen des CRM : Strategie, Geschäftsprozesse und IT-Unterstützung
3
International journal of electronic commerce : IJEC
3
International journal of electronic marketing and retailing : IJEMR
3
Inventi impact: retailing & consumer services
3
Journal of marketing channels : distribution systems, strategy, and management
3
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
3
Marketing intelligence & planning
3
Schriftenreihe Innovative betriebswirtschaftliche Forschung und Praxis
3
SpringerLink / Bücher
3
The journal of applied business research
3
Cogent business & management
2
Contemporary issues in digital marketing
2
Die Bank
2
Distribution im Aufbruch : Bestandsaufnahme und Perspektiven
2
European journal of marketing
2
European research studies
2
European retail research
2
Handbook of marketing strategy
2
International business review : the official journal of the European International Business Academy
2
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ECONIS (ZBW)
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1
Multichannel integration along the customer journey : a systematic review and research agenda
Gao, Lily
;
Melero, Iguacel
;
Sesé, F. Javier
- In:
The service industries journal
40
(
2020
)
15/16
,
pp. 1087-1118
Persistent link: https://www.econbiz.de/10012403818
Saved in:
2
Impact of customer experience on loyalty : a multichannel examination
Brun, Isabelle
;
Rajaobelina, Lova
;
Ricard, Line
; …
- In:
The service industries journal
37
(
2017
)
5/6
,
pp. 317-340
Persistent link: https://www.econbiz.de/10011741120
Saved in:
3
The effect of multi-channel Service quality on mobile customer loyalty in an online-and-mobile retail context
Lin, Hsin-hui
- In:
The service industries journal
32
(
2012
)
11
,
pp. 1865-1882
Persistent link: https://www.econbiz.de/10009582169
Saved in:
4
Multi-channel store image and the effects on purchase intention
Chen, Ja-shen
;
Ching, Russell K. H.
;
Tsou, Hung Tai
- In:
The service industries journal
29
(
2009
)
9/10
,
pp. 1215-1203
Persistent link: https://www.econbiz.de/10003914861
Saved in:
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