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isPartOf:"Wirtschaft und Gesellschaft - WuG"
~isPartOf:"Journal of service research : JSR"
~subject:"Services marketing"
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Search: subject_exact:"Dienstleistungen"
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Services marketing
Dienstleistung
43
Services
43
Dienstleistungsqualität
18
Dienstleistungssektor
18
Service industry
18
Service quality
18
Innovation
15
Beziehungsmarketing
13
Relationship marketing
13
Dienstleistungen
11
Consumer behaviour
10
Konsumentenverhalten
10
Industrie- und Strukturpolitik
9
Customer satisfaction
8
Kundenzufriedenheit
8
Wirtschaftsstruktur
8
Betriebliche Wertschöpfung
6
Customer integration
6
Dienstleistungsinnovation
6
Kundenintegration
6
Service innovation
6
Value creation
6
service design
6
service innovation
5
Dienstleistungsmanagement
4
Dienstleistungsmarketing
4
Gesundheitsversorgung
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Health care
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New product development
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Produktentwicklung
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Service management
4
Service-Dominant Logic
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Service-dominant logic
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cocreation
4
Big Data
3
Big data
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Business services
3
Customer value
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Berry, Leonard L.
1
Chandler, Jennifer D.
1
Flynn, Andrea Godfrey
1
Haumann, Till
1
Haws, Kelly L.
1
Huang, Ming-hui
1
Kolberg, Anika
1
Lusch, Robert F.
1
Mikolon, Sven
1
Rust, Roland T.
1
Seiders, Kathleen
1
Wieseke, Jan
1
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Wirtschaft und Gesellschaft - WuG
Journal of service research : JSR
The journal of services marketing
8
Journal of service management
5
SpringerLink / Bücher
5
The service industries journal
5
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
4
Journal of service research
4
Services marketing quarterly
4
Springer eBook Collection / Business and Economics
3
A Research Agenda for Service Marketing
2
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
2
Fokus Dienstleistungsmarketing
2
Gabler Edition Wissenschaft / Marken- und Produktmanagement
2
International journal of contemporary hospitality management
2
International journal of quality and service sciences
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
International journal of services and operations management
2
Journal of business research : JBR
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Journal of retailing and consumer services
2
Neue Herausforderungen an das Dienstleistungsmarketing
2
AMS review : official publication of the Academy of Marketing Science
1
Aktuelle Entwicklungen im Dienstleistungsmarketing
1
Berner betriebswirtschaftliche Schriften
1
Business process management journal
1
Business-Edition
1
Dienstleistungsmarketing : Impulse für Forschung und Management ; [Workshop Dienstleistungsmarketing im November 2003]
1
Dienstleistungsmarketing, Kommunikationspolitik und Tourismus
1
Dienstleistungsproduktion : [Absatzmarketing, Produktivität, Haftungsrisiken, Serviceintensität, Outsourcing]
1
Dienstleistungsqualität : Konzepte - Methoden - Erfahrungen
1
Diskussionsbeiträge / Fachbereich Wirtschaftswissenschaft, FernUniversität in Hagen : Diskussionspapier
1
E-Services : opportunities and threats
1
Economia e diritto del terziario : rivista quadrimestrale
1
Economies et sociétés ; 37,11
1
Eichstätter Hochschulreden
1
Ekonomi och samhälle : Skrifter uitgivna av Svenska Handelshögskolan
1
European journal of marketing
1
European journal of marketing : EJM
1
European review of service economics and management
1
Exploring services science : 4th international conference, IESS 2013, Porto, Portugal, February 7 - 8, 2013 ; proceedings
1
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ECONIS (ZBW)
4
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1
The complex role of complexity : how service providers can mitigate negative effects of perceived service complexity when selling professional services
Mikolon, Sven
;
Kolberg, Anika
;
Haumann, Till
;
Wieseke, Jan
- In:
Journal of service research : JSR
18
(
2015
)
4
,
pp. 513-528
Persistent link: https://www.econbiz.de/10011392292
Saved in:
2
Motivating customers to adhere to expert advice in professional services : a medical service context
Seiders, Kathleen
;
Flynn, Andrea Godfrey
;
Berry, Leonard L.
- In:
Journal of service research : JSR
18
(
2015
)
1
,
pp. 39-58
Persistent link: https://www.econbiz.de/10010483440
Saved in:
3
Service systems : a broadened framework and research agenda on value propositions, engagement, and service experience
Chandler, Jennifer D.
;
Lusch, Robert F.
- In:
Journal of service research : JSR
18
(
2015
)
1
,
pp. 6-22
Persistent link: https://www.econbiz.de/10010483444
Saved in:
4
IT-related service : a multidisciplinary perspective
Huang, Ming-hui
;
Rust, Roland T.
- In:
Journal of service research : JSR
16
(
2013
)
3
,
pp. 251-258
Persistent link: https://www.econbiz.de/10009782150
Saved in:
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