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person:"Bagozzi, Richard P."
~person:"Hartmann, Nathaniel N."
~person:"Hu, Michael Y."
~subject:"Customer satisfaction"
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Customer satisfaction
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Bagozzi, Richard P.
Hartmann, Nathaniel N.
Hu, Michael Y.
Agnihotri, Raj
6
Homburg, Christian
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Jaramillo, Fernando
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Rutherford, Brian N.
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Industrial marketing management : the international journal for industrial and high-tech firms
4
Journal of business research : JBR
1
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ECONIS (ZBW)
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Genetic and psychological underpinnings of motivation and satisfaction of industrial salespeople
Bagozzi, Richard P.
;
Verbeke, Willem J. M. I.
- In:
Industrial marketing management : the international …
85
(
2020
),
pp. 69-83
Persistent link: https://www.econbiz.de/10012212026
Saved in:
2
Reflections on "social media : influencing customer satisfaction in B2B sales" and a research agenda
Nunan, Daniel
;
Sibai, Olivier
;
Schivinski, Bruno
; …
- In:
Industrial marketing management : the international …
75
(
2018
),
pp. 31-36
Persistent link: https://www.econbiz.de/10011963365
Saved in:
3
Sequencing of multi-faceted job satisfaction across business-to-business and business-to-consumer salespeople : a multi-group analysis
Hartmann, Nathaniel N.
;
Rutherford, Brian N.
;
Park, Jungkun
- In:
Journal of business research : JBR
70
(
2017
),
pp. 153-159
Persistent link: https://www.econbiz.de/10011620405
Saved in:
4
How psychological resourcefulness increases salesperson's sales performance and the satisfaction of their customers : exploring the mediating role of customer-oriented behaviors
Lussier, Bruno
;
Hartmann, Nathaniel N.
- In:
Industrial marketing management : the international …
62
(
2017
),
pp. 160-170
Persistent link: https://www.econbiz.de/10011707104
Saved in:
5
Social media : influencing customer satisfaction in B2B sales
Agnihotri, Raj
;
Dingus, Rebecca
;
Hu, Michael Y.
;
Krush, …
- In:
Industrial marketing management : the international …
53
(
2016
),
pp. 172-180
Persistent link: https://www.econbiz.de/10011448094
Saved in:
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