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person:"Grönroos, Christian"
~person:"Ng, Irene"
~subject:"Consumer behaviour"
~subject:"Supplier relationship management"
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Search: subject_exact:"Value stream mapping"
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Consumer behaviour
Supplier relationship management
Betriebliche Wertschöpfung
27
Value creation
27
Customer integration
10
Kundenintegration
10
Service-Dominant Logic
10
Service-dominant logic
10
Beziehungsmarketing
8
Lieferantenmanagement
8
Relationship marketing
8
Dienstleistungsmarketing
7
Marketing theory
7
Marketingtheorie
7
Services marketing
7
Customer value
6
Kundenwert
6
Bundling strategy
5
Leistungsbündel
5
Services
5
Business model
4
Dienstleistung
4
Geschäftsmodell
4
Business services
3
Dienstleistungsqualität
3
Service logic
3
Service quality
3
USA
3
United States
3
Unternehmensdienstleistung
3
Value co-creation
3
B-to-B-Marketing
2
Business-to-business marketing
2
Konsumentenverhalten
2
Servitization
2
Value
2
1970-1979
1
Artificial intelligence
1
Beyond offering value propositions
1
Bibliometrics
1
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2
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Article
9
Book / Working Paper
1
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9
Aufsatz in Zeitschrift
9
Arbeitspapier
1
Graue Literatur
1
Non-commercial literature
1
Working Paper
1
Language
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English
10
Author
All
Grönroos, Christian
Ng, Irene
Kleinaltenkamp, Michael
8
Pietrobelli, Carlo
6
Corsaro, Daniela
5
Helmold, Marc
5
Keränen, Joona
5
Aarikka-Stenroos, Leena
4
Ahlert, Dieter
4
Baumann, Jasmin
4
Cossío-Silva, Francisco-José
4
Eggert, Andreas
4
Gil Saura, Irene
4
Hallikas, Jukka
4
Komulainen, Hanna
4
Piller, Frank T.
4
Polonsky, Michael J.
4
Rai, Arun
4
Reiß, Michael
4
Revilla Camacho, Maria Angeles
4
Vega Vázquez, Manuela
4
Agostino, Mariarosaria
3
Altenburg, Tilman
3
Baraldi, Enrico
3
Behnam, Mohsen
3
Bonamigo, Andrei
3
Bruhn, Manfred
3
Bräuninger, Michael
3
Cabanelas, Pablo
3
Chatain, Olivier
3
Du, Steve
3
Faure, Guy
3
Fischer, Bettina
3
Fuentes-Blasco, Maria
3
Giunta, Anna
3
Goyal, Praveen
3
Hammervoll, Trond
3
Handfield, Robert B.
3
Im, Ghiyoung
3
Jaakkola, Elina
3
Jalkala, Anne
3
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Published in...
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Industrial marketing management : the international journal for industrial and high-tech firms
2
Journal of service management
2
The journal of services marketing
2
AIM Research working paper series
1
European journal of marketing : EJM
1
European management journal
1
The journal of business & industrial marketing
1
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ECONIS (ZBW)
10
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1
Inter-functional value co-creation as an antecedent of supply chain performance : a study based on the coordination theory
Mukhtar, Umer
;
Grönroos, Christian
;
Hilletofth, Per
; …
- In:
The journal of business & industrial marketing
38
(
2023
)
11
,
pp. 2324-2340
Persistent link: https://www.econbiz.de/10014471960
Saved in:
2
Relationality in the service logic of value creation
FitzPatrick, Mary
;
Varey, Richard J.
;
Grönroos, Christian
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 463-471
Persistent link: https://www.econbiz.de/10011418346
Saved in:
3
Consumer dominant value creation : a theoretical response to the recent call for a consumer dominant logic for marketing
Anker, Thomas Boysen
;
Sparks, Leigh
;
Moutinho, Luiz
; …
- In:
European journal of marketing : EJM
49
(
2015
)
3/4
,
pp. 532-560
Persistent link: https://www.econbiz.de/10011309583
Saved in:
4
Reverse use of customer data : implications for service-based business models
Saarijärvi, Hannu
;
Grönroos, Christian
;
Kuusela, Hannu
- In:
The journal of services marketing
28
(
2014
)
7
,
pp. 529-537
Persistent link: https://www.econbiz.de/10010434584
Saved in:
5
Outcome-based contracts as new business model : the role of partnership and value-driven relational assets
Ng, Irene
;
Ding, David Xin
;
Yip, Nick
- In:
Industrial marketing management : the international …
42
(
2013
)
5
,
pp. 730-743
Persistent link: https://www.econbiz.de/10010211331
Saved in:
6
Service as business logic : implications for value creation and marketing
Grönroos, Christian
;
Ravald, Annika
- In:
Journal of service management
22
(
2011
)
1
,
pp. 5-22
Persistent link: https://www.econbiz.de/10009010797
Saved in:
7
A service perspective on business relationships : the value creation, interaction and marketing interface
Grönroos, Christian
- In:
Industrial marketing management : the international …
40
(
2011
)
2
,
pp. 240-247
Persistent link: https://www.econbiz.de/10008934048
Saved in:
8
Value co-creation in the delivery of outcome-based contracts for business-to-business service
Ng, Irene
;
Nudurupati, Sai S.
;
Tasker, Paul
-
2010
Persistent link: https://www.econbiz.de/10003987648
Saved in:
9
Adopting a service logic in manufacturing : conceptual foundation and metrics for mutual value creation
Grönroos, Christian
;
Helle, Pekka
- In:
Journal of service management
21
(
2010
)
5
,
pp. 564-590
Persistent link: https://www.econbiz.de/10008749737
Saved in:
10
Outcome-based contracts as a driver for systems thinking and service-dominant logic in service science : evidence from the defence industry
Ng, Irene
;
Maull, Roger
;
Yip, Nick
- In:
European management journal
27
(
2009
)
6
,
pp. 377-387
Persistent link: https://www.econbiz.de/10003902176
Saved in:
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