Outcome-based contracts as a driver for systems thinking and service-dominant logic in service science : evidence from the defence industry
Irene C. L. Ng; Roger Maull; Nick Yip
| Year of publication: |
2009
|
|---|---|
| Authors: | Ng, Irene ; Maull, Roger ; Yip, Nick |
| Published in: |
European management journal. - Amsterdam : Elsevier, ISSN 0263-2373, ZDB-ID 859497-1. - Vol. 27.2009, 6, p. 377-387
|
| Subject: | Lieferantenmanagement | Supplier relationship management | Unternehmensdienstleistung | Business services | Dienstleistungsqualität | Service quality | Service-Dominant Logic | Service-dominant logic | Betriebliche Wertschöpfung | Value creation | Rüstungsindustrie | Defence industry |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003902176