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person:"Gustafsson, Anders"
~person:"Kleinaltenkamp, Michael"
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Search: subject_exact:"Kundenintegration"
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Customer integration
19
Kundenintegration
19
Betriebliche Wertschöpfung
6
Beziehungsmarketing
6
Relationship marketing
6
Value creation
6
Dienstleistung
4
Dienstleistungssektor
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4
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English
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8
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Gustafsson, Anders
Kleinaltenkamp, Michael
Herstatt, Cornelius
35
Piller, Frank T.
28
Hollebeek, Linda D.
27
Hippel, Eric von
26
Füller, Johann
19
Reichwald, Ralf
19
Büttgen, Marion
18
Bruhn, Manfred
17
Edvardsson, Bo
17
Franke, Nikolaus
14
Jacob, Frank
14
Brodie, Roderick J.
13
De Jong, Jeroen P. J.
13
Ihl, Christoph
13
Witell, Lars
13
Brem, Alexander
12
Conduit, Jodie
12
Fließ, Sabine
12
Leimeister, Jan Marco
12
Oliveira, Pedro
12
Ramaswamy, Venkatram
12
Schreier, Martin
12
Cova, Bernard
11
Hajli, Nick
11
Hyysalo, Sampsa
11
Lettl, Christopher
11
Möslein, Kathrin
11
Raasch, Christina
11
Rahman, Zillur
11
Schweisfurth, Tim
11
Bilgram, Volker
10
Bretschneider, Ulrich
10
Hadwich, Karsten
10
Jaakkola, Elina
10
Kristensson, Per
10
Nambisan, Satish
10
Hienerth, Christoph
9
Kumar, V.
9
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Journal of service management
3
Journal of business research : JBR
2
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
1
Gabler Edition Wissenschaft / Business-to-Business-Marketing
1
Handbuch Kundenbindungsmanagement : Strategien und Instrumente für ein erfolgreiches CRM
1
Involving customers in new service development
1
Kundenintegration : Forum Dienstleistungsmanagement
1
Marketing review St. Gallen : Marketingfachzeitschrift für Theorie & Praxis
1
Marketing theory
1
Marktleistung und Wettbewerb : strategische und operative Perspektiven der marktorientierten Leistungsgestaltung; Werner H. Engelhardt zum 65. Geburtstag
1
Series on Technology Management Ser.
1
Series on technology management
1
Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
1
The TQM journal : the international review of organizational improvement
1
The handbook of innovation and services : a multi-disciplinary perspective
1
Wirtschaftswissenschaftliches Studium : WiSt ; Zeitschrift für Studium und Forschung
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ECONIS (ZBW)
19
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1
Fostering a trans-disciplinary perspectives of service ecosystems
Lusch, Robert F.
;
Vargo, Stephen L.
;
Gustafsson, Anders
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2957-2963
Persistent link: https://www.econbiz.de/10011507855
Saved in:
2
Identifying categories of service innovation : a review and synthesis of the literature
Snyder, Hannah
;
Witell, Lars
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2401-2408
Persistent link: https://www.econbiz.de/10011490968
Saved in:
3
Kundenintegration und Leistungslehre : integrative Wertschöpfung in Dienstleistungen, Solutions und Entrepreneurship
Fließ, Sabine
(
ed.
);
Haase, Michaela
(
ed.
); …
-
2015
Persistent link: https://www.econbiz.de/10010506440
Saved in:
4
Institutional logics matter when coordinating resource integration
Edvardsson, Bo
;
Kleinaltenkamp, Michael
;
Tronvoll, Bård
; …
- In:
Marketing theory
14
(
2014
)
3
,
pp. 291-309
Persistent link: https://www.econbiz.de/10010461912
Saved in:
5
Customer co-creation in service innovation : a matter of communication?
Gustafsson, Anders
;
Kristensson, Per
;
Witell, Lars
- In:
Journal of service management
23
(
2012
)
3
,
pp. 311-327
Persistent link: https://www.econbiz.de/10009619172
Saved in:
6
Kundenintegration in der Dienstleistungsentwicklung : Erfahrungen aus Schweden
Edvardsson, Bo
;
Gustafsson, Anders
;
Witell, Lars
- In:
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
,
(pp. 29-40)
.
2011
Persistent link: https://www.econbiz.de/10008908837
Saved in:
7
Modelling customer process activites in interactive value creation
Eichentopf, Thomas
;
Kleinaltenkamp, Michael
;
Stiphout, …
- In:
Journal of service management
22
(
2011
)
5
,
pp. 650-663
Persistent link: https://www.econbiz.de/10009406386
Saved in:
8
Identifying ideas of attractive quality in the innovation process
Witell, Lars
;
Löfgren, Martin
;
Gustafsson, Anders
- In:
The TQM journal : the international review of …
23
(
2011
)
1
,
pp. 87-99
Persistent link: https://www.econbiz.de/10008938680
Saved in:
9
Idea generation : customer co-creation versus traditional market research techniques
Witell, Lars
;
Kristensson, Per
;
Gustafsson, Anders
; …
- In:
Journal of service management
22
(
2011
)
2
,
pp. 140-159
Persistent link: https://www.econbiz.de/10009155031
Saved in:
10
Customer integration in service innovation
Edvardsson, Bo
;
Gustafsson, Anders
;
Kristensson, Per
; …
- In:
The handbook of innovation and services : a …
,
(pp. 301-317)
.
2010
Persistent link: https://www.econbiz.de/10003953576
Saved in:
1
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