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person:"Hammerschmidt, Maik"
~person:"Hanushek, Eric Alan"
~subject:"Service quality"
~type_genre:"Aufsatz in Zeitschrift"
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Search: subject_exact:"Testkäufer"
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Service quality
Dienstleistungsqualität
21
School
9
Schule
9
Lehrkräfte
7
Teaching profession
7
USA
5
United States
5
Customer satisfaction
4
Estimation
4
Kundenzufriedenheit
4
Schätzung
4
Texas
4
Allgemeinbildende Schule
3
Beziehungsmarketing
3
Bildungschancen
3
Bildungsertrag
3
Bildungsniveau
3
Cognition
3
Educational achievement
3
Equality of opportunity in education
3
Kognition
3
Occupational qualification
3
Pupils
3
Qualifikation
3
Relationship marketing
3
Returns to education
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School of general education
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Schüler
3
Welt
3
World
3
Bildungsverhalten
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Consumer behaviour
2
Educational behaviour
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Human capital
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Humankapital
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Konsumentenverhalten
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OECD countries
2
OECD-Staaten
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21
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Aufsatz in Zeitschrift
Arbeitspapier
26
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26
Graue Literatur
25
Non-commercial literature
25
Article in journal
21
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8
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English
21
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Hammerschmidt, Maik
Hanushek, Eric Alan
Han, Heesup
42
Prybutok, Victor R.
39
Mattila, Anna S.
38
Prentice, Catherine
32
McColl-Kennedy, Janet R.
26
Shahin, Arash
26
Edvardsson, Bo
22
Siciliani, Luigi
20
Knechel, W. Robert
19
Sharma, Piyush
19
Balaji, M. S.
18
Witell, Lars
18
Jang, Soocheong
17
Marimon, Frederic
17
Wong, IpKin Anthony
17
Gong, Taeshik
16
Hyun, Sunghyup Sean
16
Klaus, Philipp
16
Zhang, Min
16
Gil Saura, Irene
15
Gustafsson, Anders
15
Gravelle, Hugh
14
Guchait, Priyanko
14
Ladhari, Riadh
14
Line, Nathaniel D.
14
Park, Jungkun
14
Patterson, Paul G.
14
Qu, Hailin
14
Bilgihan, Anil
13
Grégoire, Yany
13
Gursoy, Dogan
13
Karatepe, Osman M.
13
Kim, Woo Gon
13
McFadden, Kathleen L.
13
O'Cass, Aron
13
Quach, Sara
13
Raman, Krishnamurthy K.
13
So, Kevin Kam Fung
13
Sreejesh, S.
13
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Journal of human capital : JHC
3
Journal of public economics
2
Annual review of economics
1
Brookings papers on education policy
1
CESifo DICE report : journal for institutional comparisons
1
Econometrica : journal of the Econometric Society, an internat. society for the advancement of economic theory in its relation to statistics and mathematics
1
Economia : journal of the Latin American and Caribbean Economic Association
1
Economics of education review
1
Electronic markets : EM ; the international journal of electronic commerce and business media
1
German economic review
1
Journal of economic literature
1
Journal of human resources : JHR
1
Journal of labor economics
1
Journal of service research
1
Journal of service research : JSR
1
Journal of the Academy of Marketing Science
1
Scottish journal of political economy : the journal of the Scottish Economic Society
1
The journal of economic perspectives : EP ; a journal of the American Economic Association
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ECONIS (ZBW)
21
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1
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10
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21
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date (oldest first)
1
Users taking the blame? : how service failure, recovery, and robot design affect user attributions and retention
Meyer, Nika
;
Schwede, Melanie
;
Hammerschmidt, Maik
; …
- In:
Electronic markets : EM ; the international journal of …
32
(
2022
)
4
,
pp. 2491-2505
Persistent link: https://www.econbiz.de/10013556744
Saved in:
2
The perils of service contract divestment : when and why customers seek revenge and how it can be attenuated
Haenel, Christina M.
;
Wetzel, Hauke
;
Hammerschmidt, Maik
- In:
Journal of service research
22
(
2019
)
3
,
pp. 301-322
Persistent link: https://www.econbiz.de/10012126415
Saved in:
3
The value of smarter teachers : international evidence on teacher cognitive skills and student performance
Hanushek, Eric Alan
;
Piopiunik, Marc
;
Wiederhold, Simon
- In:
Journal of human resources : JHR
54
(
2019
)
4
,
pp. 857-899
Persistent link: https://www.econbiz.de/10012197996
Saved in:
4
Economic gains from educational reform by US states
Hanushek, Eric Alan
;
Ruhose, Jens
;
Woessmann, Ludger
- In:
Journal of human capital : JHC
11
(
2017
)
4
,
pp. 447-486
Persistent link: https://www.econbiz.de/10011785107
Saved in:
5
Channels in the mirror : an alignable model for assessing customer satisfaction in concurrent channel systems
Hammerschmidt, Maik
;
Falk, Tomas
;
Weijters, Bert
- In:
Journal of service research : JSR
19
(
2016
)
1
,
pp. 88-101
Persistent link: https://www.econbiz.de/10011433181
Saved in:
6
Dynamic effects of teacher turnover on the quality of instruction
Hanushek, Eric Alan
;
Rivkin, Steven G.
;
Schiman, Jeffrey C.
- In:
Economics of education review
55
(
2016
),
pp. 132-148
Persistent link: https://www.econbiz.de/10011623612
Saved in:
7
The distribution of teacher quality and implications for policy
Hanushek, Eric Alan
;
Rivkin, Steven G.
- In:
Annual review of economics
4
(
2012
),
pp. 131-157
Persistent link: https://www.econbiz.de/10009692749
Saved in:
8
The quality and distribution of teachers under the no child left behind act
Hanushek, Eric Alan
;
Rivkin, Steven G.
- In:
The journal of economic perspectives : EP ; a journal …
24
(
2010
)
3
,
pp. 133-150
Persistent link: https://www.econbiz.de/10008906211
Saved in:
9
The service quality-satisfaction link revisited : exploring asymmetries and dynamics
Falk, Tomas
;
Hammerschmidt, Maik
;
Schepers, Jeroen J. L.
- In:
Journal of the Academy of Marketing Science
38
(
2010
)
3
,
pp. 288-302
Persistent link: https://www.econbiz.de/10003986335
Saved in:
10
Quality-consistent estimates of international schooling and skill gradients
Hanushek, Eric Alan
;
Zhang, Lei
- In:
Journal of human capital : JHC
3
(
2009
)
2
,
pp. 107-143
Persistent link: https://www.econbiz.de/10003903024
Saved in:
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