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person:"Murugesh, R."
~person:"Dahlgaard, Jens Jörn"
~subject:"Dienstleistungsqualität"
~subject:"Japan"
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Dienstleistungsqualität
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Murugesh, R.
Dahlgaard, Jens Jörn
Bruhn, Manfred
34
Shahin, Arash
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Schreier, Gerhard
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Talib, Faisal
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
East Asia : international review of economic, political and social development
1
International journal of Indian culture and business management
1
International journal of process management and benchmarking : IJPMB
1
International journal of quality and service sciences
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ECONIS (ZBW)
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1
From quality control to TQM, service quality and service sciences : a 30-year review of TQM literature
Chen, Chi-Kuang
;
Reyes, Lidia
;
Dahlgaard, Jens Jörn
; …
- In:
International journal of quality and service sciences
14
(
2022
)
2
,
pp. 217-237
Persistent link: https://www.econbiz.de/10013330611
Saved in:
2
Model for implementing lean manufacturing in small and medium-sized engineering organisations
Shah, Sandip M.
;
Murugesh, R.
;
Devadasan, S. R.
- In:
International journal of Indian culture and business …
19
(
2019
)
2
,
pp. 244-261
Persistent link: https://www.econbiz.de/10012135676
Saved in:
3
A Quality Scorecard for the era of Industry 4.0
Shin, Wan Seon
;
Dahlgaard, Jens Jörn
;
Dahlgaard-Park, Su Mi
- In:
Total quality management & business excellence : an …
29
(
2018
)
9
,
pp. 959-976
Persistent link: https://www.econbiz.de/10011918717
Saved in:
4
The HWWP, a refined IVA-Kano model for designing new delightful products or services
Potra, Sabina Alina
;
Izvercian, Monica
;
Pugna, Adrian Pavel
- In:
Total quality management & business excellence : an …
28
(
2017
)
1/2
,
pp. 104-117
Persistent link: https://www.econbiz.de/10011730228
Saved in:
5
Special issue: Quality excellence in Taiwan : theories and practices
Dahlgaard, Jens Jörn
(
contributor
)
-
2014
Persistent link: https://www.econbiz.de/10010468829
Saved in:
6
Theory of attractive quality and the Kano methodology - the past, the present, and the future
Witell, Lars
;
Löfgren, Martin
;
Dahlgaard, Jens Jörn
- In:
Total quality management & business excellence : an …
24
(
2013
)
11
,
pp. 1241-1252
Persistent link: https://www.econbiz.de/10010207256
Saved in:
7
Knowledge Managed Quality Circle programme
Sivakumar, V. Mohan
;
Devadasan, S. R.
;
Murugesh, R.
; …
- In:
International journal of process management and …
2
(
2007/08
)
4
,
pp. 338-363
Persistent link: https://www.econbiz.de/10003801498
Saved in:
8
A comparative study of quality control methods and principles in Japan, South Korea and Denmark
Dahlgaard, Jens Jörn
- In:
East Asia : international review of economic, political …
5
(
1989
),
pp. 71-90
Persistent link: https://www.econbiz.de/10001146773
Saved in:
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