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person:"Ryu, Kisang"
~subject:"Consumer behaviour"
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Consumer behaviour
Customer satisfaction
16
Kundenzufriedenheit
16
Gastronomie
9
Konsumentenverhalten
9
Restaurant industry
9
Dienstleistungsqualität
8
Service quality
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Beziehungsmarketing
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Relationship marketing
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customer satisfaction
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Chinese
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Fast-food industry
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Foodservice Operations/Culinary Arts
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Holiday behaviour
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Hotellerie
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Physical environment
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Schnellgastronomie
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Service failure and recovery
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disconfirmation
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Active listening
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Aesthetics
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Airport
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Ryu, Kisang
Han, Heesup
54
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Aksoy, Lerzan
12
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Söderlund, Magnus
12
Gustafsson, Anders
11
Huber, Frank
11
Prybutok, Victor R.
11
Wu, Luorong
11
Barnes, Donald C.
10
Quach, Sara
10
Rather, Raouf Ahmad
10
Ahn, Jiseon
9
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Keiningham, Timothy
9
Kim, Jinkyung Jenny
9
Kim, Woo Gon
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Liu, Chih-Hsing
9
Muskat, Birgit
9
Qu, Hailin
9
Sreejesh, S.
9
Verhoef, Peter C.
9
Xu, Xun
9
Yu, Jongsik
9
Ali, Faizan
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International journal of contemporary hospitality management
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of travel and tourism marketing
2
International journal of hospitality management
1
Journal of hospitality marketing & management
1
Young consumers : insight and ideas for responsible marketers
1
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1
How product design affects repurchase intention, eWOM, and museum visit intention : museum mystery boxes in China
Lin, Feng
;
Ryu, Kisang
- In:
Journal of travel and tourism marketing
40
(
2023
)
5
,
pp. 434-451
Persistent link: https://www.econbiz.de/10014369822
Saved in:
2
Influence of experiences on memories, satisfaction and behavioral intentions : a study of creative tourism
Ali, Faizan
;
Ryu, Kisang
;
Kashif Hussain
- In:
Journal of travel and tourism marketing
33
(
2016
)
1/3
,
pp. 85-100
Persistent link: https://www.econbiz.de/10011484657
Saved in:
3
Bringing them back to spend more : student foodservice experiences to satisfy their taste buds
Ali, Faizan
;
Ryu, Kisang
- In:
Young consumers : insight and ideas for responsible …
16
(
2015
)
2
,
pp. 235-248
Persistent link: https://www.econbiz.de/10011382852
Saved in:
4
The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions
Ryu, Kisang
;
Lee, Hye-rin
;
Kim, Woon Gon
- In:
International journal of contemporary hospitality management
24
(
2012
)
2
,
pp. 200-223
Persistent link: https://www.econbiz.de/10009544226
Saved in:
5
Antecedents and consequences of customers' menu choice in an authentic Chinese restaurant context
Ryu, Kisang
;
Zhong, Yan
- In:
Journal of hospitality marketing & management
21
(
2012
)
7/8
,
pp. 852-871
Persistent link: https://www.econbiz.de/10009688551
Saved in:
6
Relationships among hedonic and utilitarian values, satisfaction and behavioral intentions in the fast-casual restaurant industry
Ryu, Kisang
;
Han, Heesup
;
Jang, Soocheong
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 416-432
Persistent link: https://www.econbiz.de/10003976234
Saved in:
7
Influence of the quality of food, service, and physical environment on customer satisfaction and behavioral intention in quick-casual restaurants : moderating role of perceived pri...
Ryu, Kisang
;
Han, Heesup
- In:
Journal of hospitality & tourism research : JHTR ; the …
34
(
2010
)
3
,
pp. 310-329
Persistent link: https://www.econbiz.de/10008648338
Saved in:
8
The roles of the physical environment, price perception, and costumer satisfaction in determining customer loyalty in the restaurant industry
Han, Heesup
;
Ryu, Kisang
- In:
Journal of hospitality & tourism research : JHTR ; the …
33
(
2009
)
4
,
pp. 487-510
Persistent link: https://www.econbiz.de/10003903184
Saved in:
9
The relationships among overall quick-casual restaurant image, perceived value, customer satisfaction, and behavioral intentions
Ryu, Kisang
;
Han, Heesup
;
Kim, Tae Hee
- In:
International journal of hospitality management
27
(
2008
)
3
,
pp. 459-469
Persistent link: https://www.econbiz.de/10003742825
Saved in:
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