//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
person:"Valero, Francisco"
~accessRights:"restricted"
~person:"Liu, Canmian"
~subject:"Robot"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Robotics"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Robot
Beziehungsmarketing
3
Consumer behaviour
3
Konsumentenverhalten
3
Relationship marketing
3
Roboter
3
Customer service
2
Dienstleistung
2
Dienstleistungsqualität
2
Kundenservice
2
Service quality
2
Services
2
Arbeitsverhalten
1
Betriebliche Wertschöpfung
1
Competence and warmth
1
Confidence
1
Corporate reputation
1
Customer engagement
1
Customer integration
1
Customer satisfaction
1
Customers' willingness to use robots (CWTUR)
1
Dienstleistungssektor
1
Firmenimage
1
Kundenintegration
1
Kundenzufriedenheit
1
Language
1
Language style
1
Multi-objective optimization
1
Pareto frontier
1
Perceived robotic empathy
1
Proactive interaction
1
Reputation
1
Robotics
1
Scheduling
1
Service industry
1
Service proactivity
1
Service robot
1
Service robots
1
Service type
1
Sprache
1
more ...
less ...
Online availability
All
Undetermined
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Article in journal
3
Aufsatz in Zeitschrift
3
Language
All
English
3
Author
All
Valero, Francisco
Liu, Canmian
Koster, René de
12
Wirtz, Jochen
8
Gong, Yeming
7
Acemoglu, Daron
6
Mende, Martin
6
Boysen, Nils
5
Hwang, Jinsoo
5
Ivanov, Stanislav
5
Kim, Heather Markham
5
Kunz, Werner H.
5
Paluch, Stefanie
5
Xie, Lishan
5
Baudier, Patricia
4
Brengman, Malaika
4
Kim, Jinkyung Jenny
4
Restrepo, Pascual
4
Vasarhelyi, Miklos A.
4
Vrontis, Demetris
4
Xu, Xianhao
4
Zhang, Chanyuan
4
Zou, Bipan
4
Artuc, Erhan
3
Ballestar, María Teresa
3
Bastos, Paulo
3
Belk, Russell W.
3
Benzell, Seth G.
3
Chiang, Ai-Hsuan
3
DeStefano, Timothy
3
Doorn, Jenny van
3
Gauquier, Laurens de
3
Giuntella, Osea
3
Habib, Maki K.
3
Huang, Dan
3
Huang, Keqi
3
Koo, Chulmo
3
LaGarda, Guillermo
3
Lee, Chien-chiang
3
Li, Dongmei
3
Li, Yaya
3
more ...
less ...
Published in...
All
International journal of hospitality management
2
International journal of contemporary hospitality management
1
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Formal versus casual : how do customers respond to service robots' uniforms? : the roles of service type and language style
Liu, Canmian
;
Xie, Lishan
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014439968
Saved in:
2
How do consumers engage with proactive service robots? : the roles of interaction orientation and corporate reputation
Li, Dongmei
;
Liu, Canmian
;
Xie, Lishan
- In:
International journal of contemporary hospitality management
34
(
2022
)
11
,
pp. 3962-3981
Persistent link: https://www.econbiz.de/10013413253
Saved in:
3
Proactivity or passivity? : an investigation of the effect of service robots' proactive behaviour on customer co-creation intention
Xie, Lishan
;
Liu, Canmian
;
Li, Dongmei
- In:
International journal of hospitality management
106
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013383252
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->