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person:"Weinkopf, Claudia"
~person:"Aparicio-Valverde, Mireia"
~person:"Hannif, Zeenobiyah"
~subject:"Personalmanagement"
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Personalmanagement
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6
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2003-2005
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Weinkopf, Claudia
Aparicio-Valverde, Mireia
Hannif, Zeenobiyah
Connell, Julia
5
Doellgast, Virginia
5
Kwon, Hyunji
5
Batt, Rosemary L.
4
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Thite, Mohan
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Budhwar, Pawan S.
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Chambel, Maria José
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Abdullateef, Aliyu Olayemi
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Employee relations
2
Arbeit und Technik : Schriftenreihe des Instituts Arbeit und Technik im Wissenschaftszentrum Nordrhein-Westfalen
1
International advances in economic research : IAER ; an official publication of the International Atlantic Economic Society
1
New technology, work and employment
1
The international journal of human resource management
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ECONIS (ZBW)
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1
Having "a say" : forms of voice in Australian call centres
McDonnell, Anthony
;
Connell, Julia
;
Hannif, Zeenobiyah
; …
- In:
Employee relations
36
(
2014
)
3
,
pp. 214-234
Persistent link: https://www.econbiz.de/10010259604
Saved in:
2
Human resource management in the Spanish call centre sector : the bird cage model of call centre work
Martí-Audí, Neus
;
Aparicio-Valverde, Mireia
;
Heraty, …
- In:
The international journal of human resource management
24
(
2013
)
2
,
pp. 308-329
Persistent link: https://www.econbiz.de/10009687762
Saved in:
3
Voices from higher up the ladder : exploring the team leader role in call centres
McDonnell, Anthony
;
Connell, Julia
;
Hannif, Zeenobiyah
; …
- In:
New technology, work and employment
28
(
2013
)
2
,
pp. 145-159
Persistent link: https://www.econbiz.de/10010210501
Saved in:
4
Call centres, quality of work life and HRM practices : an in-house/outsourced comparison
Connell, Julia
;
Hannif, Zeenobiyah
- In:
Employee relations
31
(
2009
)
4
,
pp. 363-381
Persistent link: https://www.econbiz.de/10009516250
Saved in:
5
An examination of the quality of jobs in the call center industry
Aparicio-Valverde, Mireia
;
Ryan, Gerard
;
Gorjup, María …
- In:
International advances in economic research : IAER ; an …
13
(
2007
)
2
,
pp. 146-156
Persistent link: https://www.econbiz.de/10003787744
Saved in:
6
Zwischen Kosteneffizienz und Servicequalität : Personalmanagement in Call-Centern und im Handel
Bittner, Susanne
;
Schietinger, Marc
;
Weinkopf, Claudia
-
2002
-
1. Aufl.
Persistent link: https://www.econbiz.de/10001693768
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