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person:"Zhang, Hanqin Qiu"
~person:"Albayrak, Tahir"
~person:"Choi, Hyeyoon"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Hotel industry
19
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9
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9
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Zhang, Hanqin Qiu
Albayrak, Tahir
Choi, Hyeyoon
Han, Heesup
15
Karatepe, Osman M.
8
Torres, Edwin N.
8
Shahin, Arash
7
Dabestani, Reza
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International journal of hospitality management
5
International journal of contemporary hospitality management
1
Journal of hospitality and tourism insights
1
Journal of hospitality marketing & management
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
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1
Hotel customer segmentation according to eco-service quality perception : the case of Russian tourists
Aksu, Akın
;
Albayrak, Tahir
;
Caber, Meltem
- In:
Journal of hospitality and tourism insights
5
(
2022
)
3
,
pp. 501-514
Persistent link: https://www.econbiz.de/10013272792
Saved in:
2
The effect of atmosphere on customer engagement in upscale hotels : an application of S-O-R paradigm
Choi, Hyeyoon
;
Kandampully, Jay
- In:
International journal of hospitality management
77
(
2019
),
pp. 40-50
Persistent link: https://www.econbiz.de/10011988426
Saved in:
3
Satisfaction and positive emotions : a comparison of the influence of hotel guests' beliefs and attitudes on their satisfaction and emotions
Sukhu, Anupama
;
Choi, Hyeyoon
;
Bujisic, Milos
; …
- In:
International journal of hospitality management
77
(
2019
),
pp. 51-63
Persistent link: https://www.econbiz.de/10011988431
Saved in:
4
Impact of computer-generated images on LODGSCAPE perceptions and visit intentions
Bogicevic, Vanja
;
Bujisic, Milos
;
Choi, Hyeyoon
;
Smith, …
- In:
Journal of hospitality marketing & management
26
(
2017
)
4
,
pp. 416-442
Persistent link: https://www.econbiz.de/10011707127
Saved in:
5
Exploring customer experience with budget hotels : dimensionality and satisfaction
Ren, Lianping
;
Zhang, Hanqin Qiu
;
Wang, Peilai
;
Lin, …
- In:
International journal of hospitality management
52
(
2016
),
pp. 13-23
Persistent link: https://www.econbiz.de/10011442750
Saved in:
6
Do the roles of switching barriers on customer loyalty vary for different types of hotels?
Zhang, Hanqin Qiu
;
Ye, Haobin
;
Bai, Billy
;
Wang, Wei Heng
- In:
International journal of hospitality management
46
(
2015
),
pp. 89-98
Persistent link: https://www.econbiz.de/10011301991
Saved in:
7
Importance performance competitor analysis (IPCA) : a study of hospitality companies
Albayrak, Tahir
- In:
International journal of hospitality management
48
(
2015
),
pp. 135-142
Persistent link: https://www.econbiz.de/10011341594
Saved in:
8
Prioritisation of the hotel attributes according to their influence on satisfaction : a comparison of two techniques
Albayrak, Tahir
;
Caber, Meltem
- In:
Tourism management : research, policies, practice
46
(
2015
),
pp. 43-50
Persistent link: https://www.econbiz.de/10010485579
Saved in:
9
Does the importance of hotel attributes differ for senior tourists? : a comparison of three markets
Caber, Meltem
;
Albayrak, Tahir
- In:
International journal of contemporary hospitality management
26
(
2014
)
4
,
pp. 610-628
Persistent link: https://www.econbiz.de/10010387385
Saved in:
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