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source:"econis"
~isPartOf:"Maritime business review"
~isPartOf:"Transportation research / E : an international journal"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Hafenwirtschaft
46
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Mohammad Khairuddin Othman
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Noorul Shaiful Fitri Abdul Rahman
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Maritime business review
Transportation research / E : an international journal
Maritime policy and management : MPM
4
International journal of shipping and transport logistics : IJSTL
2
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
1
International journal of logistics : research and applications
1
Journal of international trade & commerce
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Managing service quality : MSQ ; an international journal
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Maritime economics & logistics : a quarterly scientific journal committed to the advancement of maritime economics as a distinct and well defined branch of both applied economics and international business
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The TQM journal : the international review of organizational improvement
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Port service quality assessment using a ROPMIS modeling : seaports scenario in a Gulf country
Noorul Shaiful Fitri Abdul Rahman
;
Balasa, Adela P.
; …
- In:
Maritime business review
9
(
2023
)
1
,
pp. 17-34
Persistent link: https://www.econbiz.de/10014490680
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2
Port service quality (PSQ) and customer satisfaction : an exploratory study of container ports in Vietnam
Tien Minh Phan
;
Vinh Van Thai
;
Thao Phuong Vu
- In:
Maritime business review
6
(
2021
)
1
,
pp. 72-94
Persistent link: https://www.econbiz.de/10012518668
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3
Port service chains and port performance evaluation
Talley, Wayne K.
;
Ng, ManWo
;
Marsillac, Erika
- In:
Transportation research / E : an international journal
69
(
2014
),
pp. 236-247
Persistent link: https://www.econbiz.de/10010406618
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