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subject:"Bank"
~person:"Anber Abraheem Shlash Mohammad"
~person:"Rodríguez del Bosque, Ignacio A."
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Search: subject_exact:"Kundenbeziehungen"
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Bank
Beziehungsmarketing
18
Relationship marketing
18
Consumer behaviour
12
Konsumentenverhalten
12
Corporate Social Responsibility
10
Corporate social responsibility
10
Customer satisfaction
10
Kundenzufriedenheit
10
Customer retention
5
Customers
5
Kundenbindung
5
customer loyalty
5
Identification
4
Loyalty
4
Marketing management
4
Marketingmanagement
4
Satisfaction
4
CSR image
3
Confidence
3
Corporate reputation
3
Firmenimage
3
Internet marketing
3
Jordan
3
Online-Marketing
3
SEM
3
Social Web
3
Social web
3
Vertrauen
3
customer satisfaction
3
Brand image
2
CSR
2
CSR perceptions
2
Commercial banks
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Dienstleistungsqualität
2
Emotion
2
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Jordanien
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Article
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8
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English
8
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Anber Abraheem Shlash Mohammad
Rodríguez del Bosque, Ignacio A.
Oehler, Andreas
7
Pérez, Andrea
7
Degryse, Hans
5
Durkin, Mark
5
Narteh, Bedman
5
Ongena, Steven
5
Siddiqui, Danish Ahmed
5
Albadvi, Amir
4
Raitani, Sonika
4
Vyas, Vishal
4
Abdolvand, Neda
3
Al-Hawary, Sulieman Ibraheem Shelash
3
Brun, Isabelle
3
Chen, Xianglin
3
Eriksson, Kent
3
Hagen, Jan U.
3
Osman, Zahir
3
Pfersich, Kai
3
Puri, Manju
3
Ricard, Line
3
Rocholl, Jörg
3
Ronzal, Wolfgang
3
Scheller, Jörn
3
Wickramasinghe, Ananda
3
Aarma, August
2
Agyapong, Gloria Kakrabah-Quarshie
2
Al-Hawari, Mohd Ahmad
2
AlNajem, Mohamad N.
2
Aldaihani, Faraj Mazyed Faraj
2
Alhawari, Samer
2
Alnawas, Ibrahim
2
Anabila, Peter
2
Ansari, Azarnoush
2
Arora, Usha
2
Bartmann, Dieter
2
Baxmann, Ulf G.
2
Benölken, Heinz
2
Berger, Sven C.
2
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The international journal of bank marketing : IJBM
2
Corporate social responsibility and environmental management
1
International journal of business information systems : IJBIS
1
International journal of productivity and quality management : IJPQM
1
Journal of financial services marketing : JFSM
1
The journal of product & brand management
1
The journal of services marketing
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ECONIS (ZBW)
8
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1
Banking service quality provided by commercial banks and customer satisfaction : a structural equation modelling approaches
Main, Naser Alolayyan
;
Al-Hawary, Sulieman Ibraheem Shelash
- In:
International journal of productivity and quality …
24
(
2018
)
4
,
pp. 543-565
Persistent link: https://www.econbiz.de/10011924288
Saved in:
2
Personal traits and customer responses to CSR perceptions in the banking sector
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
1
,
pp. 128-146
Persistent link: https://www.econbiz.de/10011617865
Saved in:
3
Corporate social responsibility and customer loyalty : exploring the role of identification, satisfaction and type of company
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The journal of services marketing
29
(
2015
)
1
,
pp. 15-25
Persistent link: https://www.econbiz.de/10010531150
Saved in:
4
Customer values and CSR image in the banking industry
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
Journal of financial services marketing : JFSM
20
(
2015
)
1
,
pp. 46-61
Persistent link: https://www.econbiz.de/10011298753
Saved in:
5
How customer support for corporate social responsibility influences the image of companies : evidence from the banking industry
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
Corporate social responsibility and environmental management
22
(
2015
)
3
,
pp. 155-168
Persistent link: https://www.econbiz.de/10011342782
Saved in:
6
Customer responses to the CSR of banking companies
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The journal of product & brand management
24
(
2015
)
5
,
pp. 481-493
Persistent link: https://www.econbiz.de/10011443026
Saved in:
7
Customer CSR expectations in the banking industry
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
3
,
pp. 223-244
Persistent link: https://www.econbiz.de/10010366744
Saved in:
8
The impact of market orientation strategy on performance of commercial banks in Jordan
Al-Hawary, Sulieman Ibraheem Shelash
;
Al-hawajreh, …
- In:
International journal of business information systems : …
14
(
2013
)
3
,
pp. 261-279
Persistent link: https://www.econbiz.de/10010205071
Saved in:
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