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subject:"Beziehungsmarketing"
~person:"Hellström, Daniel"
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Beziehungsmarketing
Consumer behaviour
5
E-commerce
5
Electronic Commerce
5
Konsumentenverhalten
5
Online retailing
5
Online-Handel
5
Einzelhandel
3
Relationship marketing
3
Retail trade
3
Confidence
2
Customer experience
2
Last mile delivery
2
Vertrauen
2
Consumer trust
1
Corporate reputation
1
Customer journey
1
Customer satisfaction
1
Customer service
1
Customer value
1
Data protection
1
Datenschutz
1
Dienstleistung
1
Firmenimage
1
Focus groups
1
Gender
1
Geschlecht
1
Innovation
1
Kaufentscheidung
1
Kundenservice
1
Kundenwert
1
Kundenzufriedenheit
1
Online purchase
1
Online retail
1
Online shopping
1
Parcel locker
1
Purchase decision
1
Purchase intentions
1
Reputation
1
Retail
1
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Hellström, Daniel
Kumar, Vikas
5
Park, Jungkun
5
Weaven, Scott
5
Bang, Nguyen
4
Bruhn, Manfred
4
Camilleri, Mark Anthony
4
Carlson, Jamie
4
Chung, Namho
4
Gallino, Santiago
4
Gao, Fei
4
Hjort, Klas
4
Karjaluoto, Heikki
4
Moriuchi, Emi
4
Netessine, Serguei
4
Quach, Sara
4
Singh, Jasjit
4
Teng, Nina
4
Thaichon, Park
4
Usman, Osly
4
Akturk, M. Serkan
3
Algesheimer, René
3
Anshu, Kumari
3
Barari, Mojtaba
3
Chen, Lin
3
Civelek, Mustafa Emre
3
Filieri, Raffaele
3
Frasquet Deltoro, Marta
3
Ganguli, Shirshendu
3
Gaur, Loveleen
3
Gopalakrishna B. V.
3
Goutam, Doddahulugappa
3
Grewal, Dhruv
3
Gursimranjit Singh
3
Heinemann, Gerrit
3
Hudetz, Kai
3
Hübner, Alexander
3
Ieva, Marco
3
Jebarajakirthy, Charles
3
Jung, Na Young
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Journal of business research : JBR
2
The international review of retail, distribution and consumer research
1
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ECONIS (ZBW)
3
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1
Service innovation in e-commerce last mile delivery : mapping the e-customer journey
Vakulenko, Yulia
;
Shams, Poja
;
Hellström, Daniel
; …
- In:
Journal of business research : JBR
101
(
2019
),
pp. 461-468
Persistent link: https://www.econbiz.de/10012103423
Saved in:
2
Online retail experience and customer satisfaction : the mediating role of last mile delivery
Vakulenko, Yulia
;
Shams, Poja
;
Hellström, Daniel
; …
- In:
The international review of retail, distribution and …
29
(
2019
)
3
,
pp. 306-320
Persistent link: https://www.econbiz.de/10012209282
Saved in:
3
What's in the parcel locker? : exploring customer value in e-commerce last mile delivery
Vakulenko, Yulia
;
Hellström, Daniel
;
Hjort, Klas
- In:
Journal of business research : JBR
88
(
2018
),
pp. 421-427
Persistent link: https://www.econbiz.de/10011869863
Saved in:
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